Job Description: AI Developer Location: Hybrid (Columbia, SC or Remote) Department: Platform Engineering Reports To: Director of Platform Engineering Summary: This role will be responsible for curating, structuring, and maintaining the knowledge base that powers our AI assistant (Copilot), enabling it to provide accurate, context-aware support for platforms such as OutSystems, AutoRABIT, and Azure API Management (APIM). Key Responsibilities: • Curate and ingest internal and vendor documentation, tickets, change requests, and platform-specific knowledge into the AI system. • Collaborate with platform SMEs to validate and refine AI-generated outputs. • Design and maintain workflows for continuous learning and feedback loops between the AI and engineering teams. • Monitor AI performance and identify areas for improvement in accuracy, relevance, and usability. • Develop prompt templates and usage guidelines for engineers to interact effectively with Copilot. • Ensure compliance with data governance, security, and privacy standards. Qualifications: • 3+ years in platform engineering, DevOps, or technical documentation. • Familiarity with OutSystems, AutoRABIT, Azure APIM, or similar platforms. • Experience with AI/ML tools, prompt engineering, or knowledge management systems is a plus. • Strong analytical, communication, and organizational skills.