AI Platform Lead

Openkyber LLC is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future. One of our client is looking for a Google CCAI Contact Center AI Tech Lead @ Hartford, CT Please find below the details of the position. Job Role: Google CCAI Contact Center AI Tech Lead Location: Hartford, CT or Minneapolis, MN (Hybrid). Contract Job Description Google CCAI / Contact Center AI Tech Lead Mandatory Experience: Google CCAI (Google Contact Center AI) Strong Contact Center domain experience Responsibilities: Design and develop AI applications and infrastructure for the Contact Center platform. Collaborate with Cloud and Machine Learning engineers, as well as the development team, to ensure seamless integration of AI technologies. Stay current with the latest AI trends and technologies, especially Google Google Cloud Platform or Azure AI for Contact Center. Create and maintain AI models and algorithms. Conduct AI research to improve existing systems and develop new technologies. Identify opportunities for AI solutions within the organization and propose strategic plans. Train team members and stakeholders on AI and its applications. Ensure compliance with data privacy regulations in AI applications. Monitor the performance of AI systems and make necessary adjustments. If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to hirings@openkyber.com Regards OpenKyber | OpenKyber Inc., hirings@openkyber.com EXT 524 555 US Highway 1 S, Ste 330 Iselin, NJ 08830 OpenKyber, Inc. is an Equal Opportunity Employer. For applications and inquiries, contact: hirings@openkyber.com