Job Description SC Cleared only About Scrumconnect Consulting: Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter Preferred Tech Stack Expertise • Cloud Infrastructure: AWS (EKS, RDS, Aurora, ElastiCache, Kafka, IAM) • Secure Hosting: Experience working with air-gapped or government-secure environments • Container & Cluster Management: Docker, Kubernetes, Rancher, Jenkins, Helm • Monitoring & Observability: Prometheus, Grafana, ELK Stack, Dynatrace • Secrets & Identity Management: HashiCorp Vault, Keycloak • CI/CD & DevOps Tooling: Jenkins, Git, ServiceNow, Trivy, Terraform • Streaming & Messaging: Apache Kafka (including Kafka Replication) • Data Layers: PostgreSQL, Redis, RDLs • Automation: IaC, pipeline build automation, event relay tooling • Scripting: Bash, Python, Groovy, Lambda functions Responsibilities • Run, manage, and continuously evolve the AWS and secure on-premise environments to ensure availability. • Lead Level 3 (L3) production support and non-production environment maintenance, including 24/7 on-call support. • Ensure all services are compliant with security standards and support the change and release governance model. • Build and maintain infrastructure components like event streaming (Kafka), databases (Aurora, RDS, Redis), identity management (Keycloak), and caching layers. • Enhance and maintain CI/CD tooling and self-service developer pipelines for tenant teams. • Proactively manage and resolve tech debt by working with central governance bodies and ensure visibility to the board. • Increase automation, observability, and testing coverage across the platform components while enabling data-driven decision-making. • Align delivery with the product roadmap, collaborating with internal/external platform and infrastructure teams to support scalable and resilient services. • Support critical national infrastructure tasks including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned). • Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records. • Support replication services, match engines, secure data flows (Impex, Threat, Kafka replication)