

Business Analyst Customer Engagement
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Business Analyst specializing in Microsoft Dynamics 365 CE, offering a £500 per day rate for an initial 12-month contract. Located in London (hybrid), it requires proven Dynamics CE implementation experience and knowledge of the Power Platform.
🌎 - Country
United Kingdom
💱 - Currency
£ GBP
-
💰 - Day rate
500
-
🗓️ - Date discovered
July 4, 2025
🕒 - Project duration
More than 6 months
-
🏝️ - Location type
Hybrid
-
📄 - Contract type
Outside IR35
-
🔒 - Security clearance
Unknown
-
📍 - Location detailed
City Of London, England, United Kingdom
-
🧠 - Skills detailed
#CRM (Customer Relationship Management) #Business Analysis #Dataverse #"ETL (Extract #Transform #Load)" #Stories #MS D365 (Microsoft Dynamics 365) #Power Automate #GDPR (General Data Protection Regulation) #Agile #BI (Business Intelligence) #API (Application Programming Interface) #Compliance #Microsoft Power BI
Role description
Heading 1
Heading 2
Heading 3
Heading 4
Heading 5
Heading 6
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
Block quote
Ordered list
- Item 1
- Item 2
- Item 3
Unordered list
- Item A
- Item B
- Item C
Bold text
Emphasis
Superscript
Subscript
Business Analyst - Microsoft Dynamics CE
Location: London (Hybrid - 1-2 days on-site)
Day Rate: £500 per day
Contract: Outside IR35 | Initial 12-month contract
Start Date: ASAP
A leading software company based in London is seeking an experienced Business Analyst with strong Microsoft Dynamics 365 CE (Customer Engagement) expertise to join a major greenfield technology transformation programme.
You'll play a key role in the delivery of a new D365 CE platform that underpins a wider customer engagement and marketing technology transformation, working closely with internal stakeholders and delivery partners.
Key Responsibilities:
• Lead business analysis activities throughout a full Dynamics CE implementation lifecycle.
• Run workshops, gather and document requirements, and define user stories.
• Collaborate with partners to design and deliver fit-for-purpose Dynamics CE solutions.
• Support testing, training, and user adoption.
• Align solutions with connected platforms including Adobe CDP & Campaign.
Essential Experience:
• Proven experience as a Business Analyst on Microsoft Dynamics 365 CE implementations - this is essential.
• Experience working on technology transformation or greenfield environments.
• Strong understanding of the Power Platform (Power Automate, Power Apps, Power BI).
• Experience with stakeholder engagement, Agile delivery, and backlog management.
• Preferably experience migrating from an existing CRM to Microsoft Dynamics CE.
• Familiarity with Dataverse, API integrations, and GDPR compliance.
You must have eligibility to work in the UK.
Be part of a major transformation from the ground up, delivering modern digital capabilities with customer impact at its core.
Hybrid role - London (1-2 days per week onsite)
£500 per day | Outside IR35
Start date: ASAP
Desired Skills and Experience
Dynamics CE