Business Analyst – Smart Metering Program

Join a forward-looking program driving modernization of critical infrastructure and next-generation digital metering technology. This role offers exposure to large-scale system transformation, long-term innovation planning, and high-impact analytics within a highly structured enterprise environment. You will support initiatives that directly improve operational visibility, data accuracy, and service reliability across a multi-state footprint. Primary Services is actively recruiting for a Business Analyst to support a large enterprise client overseeing a major modernization initiative in gas metering infrastructure and advanced measurement systems. This role is key to a program team delivering an extended roadmap for smart metering technology, device integration, and enterprise data solutions. The Business Analyst will collaborate across technical and operational groups to translate business needs into clear requirements that support scalable, long-term system improvements. Responsibilities: • Gather, document, and validate business and functional requirements for smart metering systems and related applications. • Analyze large datasets related to gas usage, device performance, and field operations to identify trends and improvement opportunities. • Support integration efforts between metering infrastructure, enterprise platforms, and data management systems. • Develop detailed process flows, business cases, and functional specifications for system enhancements. • Collaborate with technical teams to ensure requirements alignment with system architecture and delivery timelines. • Conduct gap analysis between current-state and future-state metering capabilities. • Prepare reports, dashboards, and presentations to communicate findings and program status to stakeholders. • Participate in testing activities, including test case development, validation, and user acceptance testing. • Support regulatory and operational reporting requirements tied to metering data accuracy and compliance. • Assist in roadmap planning activities for long-term smart metering deployment initiatives. Qualifications: • Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Engineering, or related field. • 5+ years of experience in business analysis, preferably within utilities, energy, or infrastructure programs. • Strong proficiency in SQL, Excel, and data visualization tools such as Power BI or Tableau. • Experience documenting business requirements, functional specifications, and process workflows. • Familiarity with smart metering systems, IoT devices, or advanced utility infrastructure preferred. • Experience working with enterprise systems such as SAP or similar ERP platforms. • Strong understanding of data integration concepts and system interoperability. • Experience supporting software development lifecycle (SDLC) and Agile delivery environments. • Knowledge of gas or utility operations data is an advantage. • Ability to interpret technical documentation and translate it into business requirements.