Business Intelligence Analyst

Key Responsibilities In this role, you will: • Serve as a trusted strategic partner to business stakeholders by leading business intelligence projects from discovery through delivery, transforming complex data into meaningful insights, recommendations, and scalable reporting solutions. • Collaborate with senior leaders across marketing, product, and analytics teams to uncover opportunities, influence strategic decision-making, and improve customer engagement, retention, and overall product performance. • Design and maintain dashboards, reporting frameworks, and performance scorecards that empower teams to make data-driven decisions and optimize marketing initiatives and product enhancements. • Develop and manage a suite of competitive intelligence resources, including reports, dashboards, presentations, and datasets, ensuring stakeholders have access to relevant market insights and strategic analysis. • Evaluate experimentation and testing initiatives by analyzing A/B test results, identifying customer behavior trends, and generating actionable recommendations that support ongoing optimization efforts. • Apply advanced analytical techniques to assess the effectiveness of marketing programs, promotional campaigns, customer retention efforts, and new product introductions. • Build and enhance scalable data infrastructure and automated reporting processes capable of supporting large-scale business operations. • Proactively identify emerging opportunities and develop innovative, forward-thinking solutions before business needs are formally defined. • Contribute to a collaborative analytics culture by sharing knowledge, supporting team development, and helping advance organizational best practices. Required Qualifications • Strong passion for data, analytics, and turning information into business value. • Bachelor’s degree in Business Analytics, Computer Science, Statistics, Mathematics, Engineering, or a related discipline. • At least 2 years of experience in business intelligence, analytics, data science, reporting, or technical program/project management. • Advanced SQL proficiency and experience working with large datasets. • Hands-on experience with data visualization and reporting tools such as Tableau. • Understanding of experimentation methodologies, statistical analysis, and hypothesis testing techniques. • Excellent verbal and written communication skills in English. Preferred Qualifications • Master’s degree in Business Analytics, Computer Science, Statistics, Mathematics, Engineering, or a related field. • 3+ years of relevant professional experience. • Experience supporting subscription-based businesses, customer lifecycle programs, growth marketing initiatives, retention strategies, or engagement analytics. • Demonstrated ability to manage multiple priorities simultaneously while maintaining a high level of accuracy, organization, and attention to detail.