Core Function of the Role This is not a traditional BI developer role focused on long-term dashboard building for a single project. Instead, it's an internal consulting position. The team supports enterprise-wide BI tool usage, working cross-functionally with various business and technical users to: • Provide support, training, and troubleshooting for BI tools. • Evaluate new features/tools. • Create and publish internal documentation (job aids, blogs, evaluations). • Build prototypes and assist with BI best practices. Key Technical Expectations • Tools Expertise: Candidates must have expert-level experience with Tableau and some exposure to AWS QuickSight (even if not deep). At least one other BI tool (e.g., Power BI, MicroStrategy, or Alteryx) is required. • SQL Skills: Must be proficient in SQL for data querying, joins, and underlying logic. Doesn’t need to be advanced but should be comfortable speaking to SQL logic. • Learning Mindset: Strong ability to evaluate and test new BI tools/features and document findings clearly. Critical Soft Skills These are just as important as technical skills, if not more so: • Strong written communication for creating internal content like job aids, blogs, evaluation reports, and documentation. • Strong verbal communication to interface with internal customers, many of whom are business users or "citizen developers", not technical developers. • Ability to give presentations and contribute to internal knowledge-sharing sessions. Typical Work Breakdown Workload is dynamic and may shift based on business needs, but the general split is: • ~30%: Direct customer support (increasing as the consultant gains experience). • ~30%: Research & evaluation (testing new tools/features, evaluating new products). • ~30%: Authoring internal documentation (job aids, blogs, presentations, etc.). The mix can fluctuate depending on demand (e.g., during tool rollouts or high user support needs). Ideal Candidate Profile • BI Generalist/Consultant mindset, not someone looking to be a dashboard developer on a single project. • Strong in Tableau (ideally Server, but Cloud is okay), with QuickSight exposure and willingness to learn more. • Able to write well and communicate clearly with non-technical stakeholders. • Has a teaching, mentoring, or enablement mindset (even if informally). • Comfortable with dynamic workloads, shifting between support, research, and documentation. Not a Fit If… • They want to work 100% remote. • They’re strictly heads-down dashboard developers. • They lack both Tableau and QuickSight experience. • They are unable or unwilling to write and present. • They cannot speak to their SQL experience confidently.