Cloud Tools Engineer

Swoon's financial industry client is actively seeking a Cloud Tools Engineer responsible for executing the team’s activities focused on tools engineering. Key responsibilities include improving platform resiliency, scaling application onboarding, and automating repetitive operational and maintenance tasks. Contract Duration: 6 months w/potential extension Location: FULLY REMOTE Responsibilities: • Support execution of Tools Engineering development initiatives including new cloud application builds, environment provisioning, and implementing self-service capabilities across Cloud Services. • Perform proactive daily system monitoring by reviewing system and application logs; respond to, triage, troubleshoot, and remediate incidents. • Repair and recover from failures, coordinating and communicating with impacted stakeholders and clients, escalating issues as appropriate. • Monitor and troubleshoot issues across the entire stack, including software, application, and network layers. Qualifications: • MUST have experience with Observability migration, preferably from Splunk to Datadog (will also consider X to Datadog or Splunk to X). • Experience with SCM and DevOps tool suites, such as Git, Bitbucket, Bamboo, Jenkins, and Concourse. • Experience designing, implementing, and maintaining Observability platforms for monitoring, logging, and tracing to ensure application and infrastructure health and performance (e.g., Datadog, New Relic, Grafana Cloud). • Demonstrated ability to resolve business and service-impacting problems, evaluate alternatives, and collaborate with technical teams.