Computer Operator

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Stellar Professionals LLC, is seeking the following. Apply via Dice today! Location & Work Arrangement • Location: Columbia, South Carolina • Work Arrangement: 100% Remote • Contract: This is a Contract position. • Mode of Interview: 1 round, virtual. Key Responsibilities & Daily Duties The primary focus of this role is data management, automation, and operational support: • Data Extraction & Reporting: Perform monthly billing data extraction (from Solarwinds, Excel, etc.) and transpose the data for the Billing Department. A key goal is to automate these tasks as much as possible. • Visualization & Dashboards: Maintain and support an Executive Dashboard and the MITS interactive dashboard using tools like Power BI. • Process Documentation: Gather infrastructure data, assist with updating Excel spreadsheets, and collaborate with a Technical Writer to document, update, and verify detailed process steps. • Tier 1 Support: Serve as a backup to the Footprints Administrator, assisting with the BMC Footprints ticketing system by making necessary changes to forms/workspaces and developing FAQs. • Collaboration: Work effectively with minimal supervision in an environment where ambiguity is common, driving toward top-level goals and objectives. Required Skills & Experience Skill / Technology Minimum Experience Microsoft Excel (Queries, Reporting, Analytics) 2 Years Microsoft Power BI (Dashboard creation/maintenance) 2 Years BMC Footprints Ticketing System (Support/Administration) 1 Year Collaboration and Communication (Written and Spoken) Required Proficiency Preferred Skills • Previous experience with Release Management, Change Management, or Incident Management. • Familiarity with Microsoft Project. • Experience in healthcare IT, insurance IT, or Medicaid Management Information Systems (MMIS) is helpful but not required. Education • Required Education: Bachelor's Degree OR High School diploma with 2 years of relevant experience.