SixteenFifty
CRM / Data Business Analyst
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is a CRM / Data Business Analyst for a 6-month contract, offering a pay rate of "£X/hour". Key skills required include 3+ years in a CRM environment, marketing knowledge, data reporting, and GDPR compliance. Remote work location.
🌎 - Country
United Kingdom
💱 - Currency
£ GBP
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💰 - Day rate
Unknown
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🗓️ - Date
December 9, 2025
🕒 - Duration
Unknown
-
🏝️ - Location
Unknown
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📄 - Contract
Unknown
-
🔒 - Security
Unknown
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📍 - Location detailed
United Kingdom
-
🧠 - Skills detailed
#Power Automate #Data Integrity #Deployment #Compliance #Requirements Gathering #Microsoft Power BI #Automation #Business Analysis #Data Enrichment #CRM (Customer Relationship Management) #"ETL (Extract #Transform #Load)" #Data Governance #BI (Business Intelligence) #Data Management #Process Automation #GDPR (General Data Protection Regulation) #Documentation
Role description
My client are looking for a skilled CRM & Data Business Analyst with proven experience in Marketing to join there growing digital and data team. This role will act as a bridge between business stakeholders, data teams, and technical delivery, ensuring our CRM and marketing platforms are optimized to drive engagement, automation, and insight across the organization.
Key Responsibilities
CRM & Marketing:
• Gather, analyze, and document business requirements for enhancements and integrations within Marketing.
• Support the design and rollout of marketing automation campaigns, segmentation strategies, and customer journeys.
• Work closely with marketing teams to optimize lead management, customer engagement, and campaign analytics.
• Translate business needs into functional specifications and ensure alignment with system capabilities and best practices.
• Support configuration, testing, and deployment of CRM and marketing solutions.
Data & Insights:
• Collaborate with data teams to define, validate, and manage customer data models, ensuring data integrity and compliance (e.g., GDPR).
• Develop dashboards and reports to provide actionable insights on campaign performance, lead conversion, and customer behavior.
• Identify opportunities for process automation, data enrichment, and system optimization.
Stakeholder Management:
• Liaise between marketing, sales, and IT stakeholders to ensure CRM and marketing initiatives meet business objectives.
• Provide training and documentation to end-users to maximize adoption and effective use of the platform.
• Champion best practices in CRM usage, data management, and marketing automation.
Key Skills & Experience
Essential:
• 3+ years’ experience as a Business Analyst in a CRM environment.
• Strong hands-on knowledge of Marketing (email marketing, customer journeys, segments, lead scoring, etc.).
• Data Reporting & Insights experience.
• Proven experience mapping business processes and translating them into CRM functionality.
• Solid understanding of data management, data modelling, and reporting tools (e.g., Power BI, Excel).
• Experience with requirements gathering, process documentation, and stakeholder workshops.
• Familiarity with GDPR, consent management, and marketing data governance.
Desirable:
• Experience with Power Platform (Power Automate, Power Apps, Power BI).
• Exposure to integration projects (e.g., connecting CRM to ERP, websites, or third-party marketing tools)..
• Background in digital transformation, customer experience, or data analytics initiatives.
Please apply for immediate consideration
My client are looking for a skilled CRM & Data Business Analyst with proven experience in Marketing to join there growing digital and data team. This role will act as a bridge between business stakeholders, data teams, and technical delivery, ensuring our CRM and marketing platforms are optimized to drive engagement, automation, and insight across the organization.
Key Responsibilities
CRM & Marketing:
• Gather, analyze, and document business requirements for enhancements and integrations within Marketing.
• Support the design and rollout of marketing automation campaigns, segmentation strategies, and customer journeys.
• Work closely with marketing teams to optimize lead management, customer engagement, and campaign analytics.
• Translate business needs into functional specifications and ensure alignment with system capabilities and best practices.
• Support configuration, testing, and deployment of CRM and marketing solutions.
Data & Insights:
• Collaborate with data teams to define, validate, and manage customer data models, ensuring data integrity and compliance (e.g., GDPR).
• Develop dashboards and reports to provide actionable insights on campaign performance, lead conversion, and customer behavior.
• Identify opportunities for process automation, data enrichment, and system optimization.
Stakeholder Management:
• Liaise between marketing, sales, and IT stakeholders to ensure CRM and marketing initiatives meet business objectives.
• Provide training and documentation to end-users to maximize adoption and effective use of the platform.
• Champion best practices in CRM usage, data management, and marketing automation.
Key Skills & Experience
Essential:
• 3+ years’ experience as a Business Analyst in a CRM environment.
• Strong hands-on knowledge of Marketing (email marketing, customer journeys, segments, lead scoring, etc.).
• Data Reporting & Insights experience.
• Proven experience mapping business processes and translating them into CRM functionality.
• Solid understanding of data management, data modelling, and reporting tools (e.g., Power BI, Excel).
• Experience with requirements gathering, process documentation, and stakeholder workshops.
• Familiarity with GDPR, consent management, and marketing data governance.
Desirable:
• Experience with Power Platform (Power Automate, Power Apps, Power BI).
• Exposure to integration projects (e.g., connecting CRM to ERP, websites, or third-party marketing tools)..
• Background in digital transformation, customer experience, or data analytics initiatives.
Please apply for immediate consideration
