New Street Consulting Group (NSCG)
Data Analyst
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is for a Data Analyst in a hybrid setting, offering a permanent or interim contract. Key requirements include 3+ years in data analytics, strong Excel/Google Sheets and SQL skills, and experience with BI tools like Power BI and Tableau.
🌎 - Country
United Kingdom
💱 - Currency
£ GBP
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💰 - Day rate
Unknown
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🗓️ - Date
December 9, 2025
🕒 - Duration
Unknown
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🏝️ - Location
Hybrid
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📄 - Contract
Unknown
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🔒 - Security
Unknown
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📍 - Location detailed
London Area, United Kingdom
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🧠 - Skills detailed
#Strategy #Looker #Tableau #Microsoft Power BI #SQL (Structured Query Language) #BI (Business Intelligence) #Leadership #Data Analysis
Role description
Business / Data Analyst
Location: Hybrid (3 days in office)
Contract Type: Permanent or Interim
We are partnering with a leading global financial technology organisation to identify a Business / Data Analyst who will play a pivotal role in optimising customer support operations and elevating client experience. This is an opportunity to join a high-growth, international business operating across multiple regions, serving hundreds of thousands of clients worldwide.
The Role
As part of the Trading Services function, you will act as a trusted advisor to senior leadership, leveraging data and analytics to drive operational excellence and customer satisfaction. You will design reporting frameworks, uncover actionable insights, and lead a small team of analysts to deliver impact at scale.
Key Responsibilities
• Develop and manage performance reporting frameworks across all customer contact channels.
• Conduct deep-dive analytics to identify operational bottlenecks and efficiency gaps.
• Integrate customer sentiment metrics (NPS, CSAT, CES) with operational KPIs to inform strategic decisions.
• Drive predictive and proactive analytics to anticipate demand and improve processes.
• Lead and mentor a team of analysts, collaborating with cross-functional stakeholders to deliver measurable improvements.
What We’re Looking For
• 3+ years’ experience in data analytics, reporting, or related fields.
• Strong skills in Excel/Google Sheets and familiarity with SQL.
• Experience with BI tools (Power BI, Tableau, Looker).
• Solid understanding of customer support metrics and operational performance drivers.
• Ability to communicate insights effectively to senior leadership.
Why Join?
This is a chance to influence strategy and shape customer experience within a dynamic, global organisation. You’ll enjoy a collaborative culture, hybrid working model, and access to tailored development programs.
Interested?
We are considering both interim and permanent candidates. Please send your CV to joflynn@nscg.com for a confidential discussion.
Business / Data Analyst
Location: Hybrid (3 days in office)
Contract Type: Permanent or Interim
We are partnering with a leading global financial technology organisation to identify a Business / Data Analyst who will play a pivotal role in optimising customer support operations and elevating client experience. This is an opportunity to join a high-growth, international business operating across multiple regions, serving hundreds of thousands of clients worldwide.
The Role
As part of the Trading Services function, you will act as a trusted advisor to senior leadership, leveraging data and analytics to drive operational excellence and customer satisfaction. You will design reporting frameworks, uncover actionable insights, and lead a small team of analysts to deliver impact at scale.
Key Responsibilities
• Develop and manage performance reporting frameworks across all customer contact channels.
• Conduct deep-dive analytics to identify operational bottlenecks and efficiency gaps.
• Integrate customer sentiment metrics (NPS, CSAT, CES) with operational KPIs to inform strategic decisions.
• Drive predictive and proactive analytics to anticipate demand and improve processes.
• Lead and mentor a team of analysts, collaborating with cross-functional stakeholders to deliver measurable improvements.
What We’re Looking For
• 3+ years’ experience in data analytics, reporting, or related fields.
• Strong skills in Excel/Google Sheets and familiarity with SQL.
• Experience with BI tools (Power BI, Tableau, Looker).
• Solid understanding of customer support metrics and operational performance drivers.
• Ability to communicate insights effectively to senior leadership.
Why Join?
This is a chance to influence strategy and shape customer experience within a dynamic, global organisation. You’ll enjoy a collaborative culture, hybrid working model, and access to tailored development programs.
Interested?
We are considering both interim and permanent candidates. Please send your CV to joflynn@nscg.com for a confidential discussion.
