LexisNexis FircoSoft Engineer - Real-Time Screening (v6.12.3)

LexisNexis FircoSoft Engineer - Real-Time Screening (v6.12.3) Phoenix, AZ (Hybrid) 12+ month contract JPC - 20353 Solugenix is assisting a client in their search for a LexisNexis FircoSoft Engineer – Real-Time Screening (v6.12.3). This is a 12+ month contract opportunity based in Phoenix, AZ (Hybrid). The Fircosoft Application Specialist is responsible for the implementation, support, configuration, and optimization of the Fircosoft suite (primarily Firco Continuity) used for sanctions screening and compliance monitoring within enterprise banking systems. The role ensures high availability, regulatory compliance, and efficient processing of financial transactions. Qualifications: Technical Skills • Hands-on experience with: • Firco Continuity (mandatory) • Fircosoft Suite (Trust, WLM – preferred) • Knowledge of: • Payment systems (SWIFT MT/MX, Wire, ACH) • Messaging (MQ, Kafka) • Databases (SQL, Oracle) • Familiarity with cloud platforms (AWS/Azure) and monitoring tools (e.g., Datadog). • Familiarity with Linux scripting. Responsibilities: Application Support & Operations • Provide end-to-end production support (24x7 environment) for Fircosoft applications. • Act as Level 2 / Level 3 support, troubleshooting issues escalated from Level 1 help desk. • Perform root cause analysis and coordinate with vendor (Level 4) for issue resolution when needed. • Monitor application health, queues, and processing flows (e.g., MQ, Kafka, batch jobs). Sanctions Screening & Transaction Processing • Support screening of Wire, ACH, and payment messages against sanctions lists. • Ensure timely processing and decisioning of alerts generated by Firco Continuity. • Assist in investigation workflows for flagged transactions and escalation handling. Configuration & Rule Management • Configure and maintain: • Screening rules • Sanctions/watch lists • Filtering parameters • Support tools such as: • Firco Utilities for rule/list management • Live Services for impact analysis and rule testing • Optimize rules to reduce false positives and improve screening accuracy. Monitoring & Performance Management • Perform daily monitoring and health checks of application and infrastructure components. Track: • System performance (CPU, memory, queues) • Error queues and failed transactions • Execute scheduled restarts and operational maintenance activities Incident & Change Management • Handle incidents, service requests, and problem tickets via ITSM tools. • Support deployments, upgrades, and patching activities. • Participate in release validation and production readiness checks. Collaboration & Stakeholder Engagement • Work closely with: • AML/Sanctions business teams • Compliance and audit teams • Infrastructure and cloud teams • Coordinate with vendors (LexisNexis / Fircosoft) for enhancements and issue resolution. Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $90/hour to $125/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience. Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. About Solugenix Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge. Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated ally focused on your success in today's fast-evolving digital world.