Advanced Metering Infrastructure (AMI) Engineer

This is a non-merit, employment-at-will contract position. At WSSC Water, we are passionate about our one water mission and devoted to delivering safe, seamless, and satisfying service to our 1.9 million customers. It takes teamwork to deliver the essential, which is why we proudly call ourselves Team H2O – working together, sharing our talents and creativity to safeguard public health and protect the environment . The Advanced Metering Infrastructure (AMI) Engineer is responsible for the planning, design, implementation, maintenance, and optimization of WSSC Water’s AMI system, including smart meters, communication networks, data management systems, and related infrastructure. This position ensures reliable, secure, and efficient metering operations that support accurate billing, operational efficiency, and enhanced customer service. The AMI Engineer serves as a technical expert in metering systems, network integration, and data analytics, and provides engineering support across multiple departments to ensure system performance and compliance with utility standards and cybersecurity requirement s. This position plays a critical role in ensuring accurate meter data collection, transformation, and delivery to enterprise systems used for billing, analytics, and customer engagement. The engineer will collaborate with cross-functional teams—including IT, Operations, Billing, and Vendors—to implement scalable integrations, automate data pipelines, and optimize system performance within a secure and compliant environme nt. Key Functi • ons:Lead the design, configuration, and implementation of AMI systems, including water meters, endpoints, collectors, and network communicat • ionsPlan and manage AMI system upgrades, expansions, and integration with enterprise systems such as Oracle C2M, SCADA, GIS, and asset management platf • ormsDevelop and maintain system performance standards, reliability metrics, and maintenance protocols for AMI compon • entsMonitor network performance and troubleshoot communication or data transmission issues between field devices and head-end sys • temsCoordinate with IT, field operations, and customer service teams to resolve metering issues and optimize meter-to-cash proce • ssesSupport data analytics initiatives related to consumption patterns, leak detection, and customer engage • mentEnsure AMI systems comply with cybersecurity policies, data privacy standards, and relevant federal and state regulat • ionsEvaluate new metering and communication technologies, participate in pilot programs, and provide technical recommendat • ionsDevelop technical documentation, including system drawings, standard operating procedures, and engineering rep • ortsProvide training, technical guidance, and mentorship to operations and support staff involved in AMI deployment and mainten • ancePerform detailed engineering analyses for AMI system design, network coverage, and capacity plan • ningManage configuration and integration of AMI head-end software and Meter Data Management (MDM) sys • temsConduct root cause analysis of meter or network failures and implement corrective act • ionsOversee vendor performance, contract compliance, and system warranty administra • tionPrepare and review specifications for metering equipment, communications hardware, and software sys • temsParticipate in cross-departmental committees and projects related to smart infrastructure and digital transforma • tionDesign, develop, and maintain software integrations between AMI head-end systems, Oracle C2M, and related enterprise applicat • ionsBuild and support ETL processes, APIs, and automated workflows to facilitate accurate and timely meter data deli • veryImplement SOAP and REST web services to connect AMI, C2M, and other enterprise sys • temsCollaborate with Enterprise Architects, DBAs, and Cybersecurity teams to ensure data security, compliance, and performance optimiza • tionAnalyze and resolve data discrepancies between AMI, MDMS, and C2M systems; develop automated monitoring and reconciliation t • oolsParticipate in full software development lifecycle—requirements analysis, design, coding, testing, deployment, and mainten • anceSupport deployment automation, version control, and CI/CD pipelines for AMI integration rele • asesDocument technical specifications, integration mappings, and operational proced • uresProvide guidance and mentorship to junior developers and support personnel on AMI and C2M technical best pract ices Minimum Requirem • ents:Bachelor’s d • egree7+ years of experience in software development or system integration, with at least 3+ years supporting AMI and Oracle Utilities C2M or MDM environ • mentsExperience with one or more AMI platforms (Itron, Sensus, Landis+Gyr) pref • erredExperience with Oracle SOA Suite, BPEL, and integration web ser • vicesPrior experience in utility industry or enterprise metering/billing systems strongly pref • erredKnowledge of Agile/Scrum methodologies and ITIL practices a p • lusORHigh School Diploma and equiv • alent11+ years of experience in software development or system integration, with at least 3+years supporting AMI and Oracle Utilities C2M or MDM environ • mentsExperience with one or more AMI platforms (Itron, Sensus, Landis+Gyr) pref • erredExperience with Oracle SOA Suite, BPEL, and integration web ser • vicesPrior experience in utility industry or enterprise metering/billing systems strongly pref • erredKnowledge of Agile/Scrum methodologies and ITIL practices a plus To learn more about WSSC Water, please visit www.wsscwater.com. To review the complete job description, please visit WSSC Water Careers at https://wsscwater.peopleadmin .com/.