AI Business Analyst

AI Business Analyst Whitehall Resources currently require an experienced AI Business Analyst to work with a key client based in Cambridge • • Please note this role requires 2 days onsite weekly and falls INSIDE IR35 • • Responsibilities: • Take charge of planning and directing business analysis tasks for various critical initiatives, addressing any competing priorities that emerge • Work at pace in a high-performing environment, collaborating with top executives and C-suite to develop priorities, drive decisions, and deliver business outcomes. • Own the business and functional requirements, working closely with technical team leads and senior level collaborators to prioritise and refine backlogs based off business roadmaps • Investigate business needs end-to-end, working with people around to find efficient solutions and analysing the impact of change • Work alongside testers to ensure full coverage of testing scenarios and support change delivery through to release • Collaborate with enterprise architects and technical leads to assist in the development of solution roadmaps • Knowledge of ServiceNow ticketing, workflow, and service management processes, alongside experience analysing and improving HR/People processes and employee lifecycle journeys. Required Skills and Experience: • Extensive experience leading projects within complex business and AI transformation programmes, capable of independently delivering results. • Identify business opportunities, assess the applicability of AI solutions, and translate strategic objectives into measurable business outcomes. • Experience in defining business scenarios, user journeys, and acceptance criteria to support AI-enabled solution building, validation, and implementation. • Ability to work closely with senior business partners, product managers, architects, and AI engineers, to develop solutions and encourage informed decision-making. • Good understanding of Artificial Intelligence processes and concepts such as Generative AI, Large Language Models (LLMs), and Human-in-the-Loop. • Experience defining AI-specific requirements, operational guardrails, governance controls, and business validation approaches that support scalable AI adoption. • Knowledge of data governance, privacy, security, and Responsible AI principles, including the ability to identify and handle business risks associated. • Superb communication, and facilitation skills, with demonstrable experience working effectively across executive, business, and technical audiences in complex organisational environments. Desired Skills and Experience: • Experience delivering AI, Generative AI, or automation initiatives within a large enterprise environment. • Experience working with AI platforms and technologies such as Microsoft Copilot, OpenAI, Azure AI Services, Salesforce Agentforce, ServiceNow AI, or similar solutions. • Familiarity with business architecture, capability modelling, and operating model development. • Experience defining AI evaluation frameworks, timely testing approaches, or AI adoption metrics. • BCS Business Analysis Diploma, CBAP, AAC (Agile Analysis Certification), or equivalent qualifications. • Experience working within globally distributed teams and complex collaborator environments.