AI Manager

About the Company R Systems is a global digital product engineering and technology services provider founded in 1993, focused on AI, cloud-native services, and analytics for industries like tech, telecom, and finance. A Blackstone portfolio company (as of 2023), it specializes in software engineering, automation, and digital platform development. About the Role Responsibilities • Hands-on AI/ML leader with strong experience in AI Engineering, Machine Learning, Data Science, or applied NLP No Less than 4 years in ML/NLP • Deep expertise in machine learning, deep learning, and NLP, with experience working on text data such as call transcripts, customer interactions, or reviews No Less than 4 years in ML/NLP • Proven track record of building and deploying production AI solutions, ideally in real-time or agent-assist environments • Experience leading or mentoring AI teams while remaining technically close to the work • Strong fit should be AI/ML-first; not primarily a software engineering manager or program manager background • Preferred experience in use cases such as auto summarization, sentiment analysis, next best offer/action, or agentic • 8+ years of management experience • 4+ years of LLM experience (fine-tuning, RAG, prompt engineering, agentic) • 8+ years of ML/Data Science Experience • Someone who has been delivering AI/ML models into production (no research but real industry experience) • Strong ability to mentor, builds teams, and drive technical vision • Great communication skills