Analytics Manager (12-month FTC)
Analytics Manager - Retention (12-Month FTC, Maternity Cover)
📍 Location: London (Hybrid - 2 days/week in-office near Liverpool Street)
💷 Salary: Up to £65,000
Drive Customer Loyalty & Retention for a Leading UK Fashion Retailer
An established UK fashion retailer is looking for an experienced Analytics Manager - Retention to join their high-performing team on a 12-month fixed-term contract. This is a fantastic opportunity to lead customer analytics initiatives in a fast-paced, digitally evolving environment with significant investment behind data and tech.
The Role:
In this role, you'll lead retention-focused analytics, helping the business understand customer behaviours and drive loyalty across its omnichannel experience. You'll manage a small team and work cross-functionally to guide strategy through data-led insights.
Key Responsibilities:
📊 Own and develop retention and customer analytics across the business
📈 Track key metrics like sales volume, opt-ins, retention rate, customer lifetime value, and uplift from campaigns
🧪 Lead test-and-control methodologies and analyse marketing campaign ROI
💡 Deliver insights to optimise customer journeys and enhance retention strategies
👥 Manage and mentor two direct reports
📚 Collaborate across teams including marketing, digital, and data enablement
Tech & Skills Needed:
🔍 Advanced SQL skills (essential)
📉 Strong data visualisation experience (e.g. Tableau or Power BI)
🐍 Python skills are a plus, but not essential
🤝 Proven people management experience
📦 Background in retail, ecommerce or a customer-focused environment preferred
Why Apply?
💼 Work within a tech-forward organisation investing heavily in data and digital
🧠 Greenfield opportunity to shape retention analytics from the ground up
🌍 Join a supportive, cross-functional analytics team during a pivotal growth phase
🏆 Be part of a team using one of the most innovative data platforms in UK retail
Ready to shape the future of customer retention at a major UK brand?
Let's have a chat - this could be a brilliant move for your next chapter.
Analytics Manager - Retention (12-Month FTC, Maternity Cover)
📍 Location: London (Hybrid - 2 days/week in-office near Liverpool Street)
💷 Salary: Up to £65,000
Drive Customer Loyalty & Retention for a Leading UK Fashion Retailer
An established UK fashion retailer is looking for an experienced Analytics Manager - Retention to join their high-performing team on a 12-month fixed-term contract. This is a fantastic opportunity to lead customer analytics initiatives in a fast-paced, digitally evolving environment with significant investment behind data and tech.
The Role:
In this role, you'll lead retention-focused analytics, helping the business understand customer behaviours and drive loyalty across its omnichannel experience. You'll manage a small team and work cross-functionally to guide strategy through data-led insights.
Key Responsibilities:
📊 Own and develop retention and customer analytics across the business
📈 Track key metrics like sales volume, opt-ins, retention rate, customer lifetime value, and uplift from campaigns
🧪 Lead test-and-control methodologies and analyse marketing campaign ROI
💡 Deliver insights to optimise customer journeys and enhance retention strategies
👥 Manage and mentor two direct reports
📚 Collaborate across teams including marketing, digital, and data enablement
Tech & Skills Needed:
🔍 Advanced SQL skills (essential)
📉 Strong data visualisation experience (e.g. Tableau or Power BI)
🐍 Python skills are a plus, but not essential
🤝 Proven people management experience
📦 Background in retail, ecommerce or a customer-focused environment preferred
Why Apply?
💼 Work within a tech-forward organisation investing heavily in data and digital
🧠 Greenfield opportunity to shape retention analytics from the ground up
🌍 Join a supportive, cross-functional analytics team during a pivotal growth phase
🏆 Be part of a team using one of the most innovative data platforms in UK retail
Ready to shape the future of customer retention at a major UK brand?
Let's have a chat - this could be a brilliant move for your next chapter.
