Automation Specialist

• • NO H1's, ONLY W2, NO C2C • • ONLY CITIZENS, GC, GCEAD, H4EAD • • Job Summary: The Automation Developer role is focused on designing and implementing automation solutions to improve business processes. This position contributes by translating business requirements into technical designs and developing automated workflows that enhance operational efficiency. The role supports testing, documentation, and ongoing maintenance of automation tools, directly impacting the organization’s ability to deliver innovative technology solutions. Job Duties and Responsibilities: Serves as an expert regarding the business units supported and has expert understanding of the Information Technology organization's systems and capabilities. Analyzes business unit operations to understand strengths and weaknesses and to identify process and function automation opportunities. Develops appropriate business models to represent business requirements and meet business needs. Obtains and validates information requirements from stakeholders through various analysis techniques. Translates high level business requirements into functional specifications for the Information Technology organization. Manages requirements, approvals, changes, and traceability. Assists with business process redesign and documentation as needed for new technology. Ensures technology solutions are in compliance with and uphold organizational standards. Develops business models to represent requirements, such as use cases, business process flows, and data flow diagrams. Negotiates agreements and commitments. Facilitates communication between business units and Information Technology from initial requirements to final implementation. Provides input regarding buy versus build decisions. Participates in planning sessions with business units to improve business processes. Participates in defining and streamlining division level processes, procedures, and templates as needed to support the organization's process maturity goals and to ensure effective and efficient methods in accordance with best practices. Provides business reporting and analytical support, particularly pertaining to departmental governance and performance, utilizing various data sources and analytical tools. Performs analysis and provides reporting views with improvement recommendations. Designs, develops, tests, and maintains various reports using SQL driven application table portlets and Business Objects. Conducts systems analysis with a focus on business process models and use cases. Performs system administration and maintenance as needed in support of departmental activities. Performs audits to ensure compliance with division processes, procedures and standards. Analyzes incidents related to the system/application to identify problem areas. Works closely with the application business partner's product support team to identify and implement solutions. Works on multiple projects evaluating and identifying project complexity, assumptions, constraints, and dependencies. Conducts timely surveys to gauge effectiveness of delivery of technology solutions. Performs a variety of tasks to improve on the existing operating processes, methodologies and standards. Participates in the development of processes, procedures, and protocols for the department to ensure effective and efficient methods of providing support. Coordinates the maintenance of all tools used to administer the processes as needed to ensure system currency. Builds, maintains, and manages stakeholder relationships. Educates the Information Technology organization on the direction of the business. Communicates complex technical concepts simply and effectively to nontechnical team members. Guides team members through the established operating process and escalate non-conformance as needed. Maintains a current knowledge base and understanding of technological trends. Uses Information Technology knowledge base to bring solutions to business units supported and enhances the enterprise's competitive edge. Assists less experienced team members as needed. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion. Performs other related duties as required. Minimum Education: Bachelor's degree in computer science, information systems, or a related field or an equivalent combination of education and experience. Minimum Experience: 10 years of experience developing, implementing and maintaining enterprise policies, procedures and operating standards including preparing agendas, meeting minutes, and follow-up actions for meetings with management. Regular office environment; Preferred Knowledge, Skills, & Abilities: Experience in banking or financial services Hands-on experience with UiPath (Studio, Orchestrator, Robots, Test Suite, Integration Service preferred) Familiarity with automation ROI modeling, efficiency tracking, and value realization. Experience supporting federated delivery models (COE enablement with distributed delivery teams). Exposure to AI-assisted automation, intelligent document processing, or agentic automation concepts. Strong understanding of Windows environments, service accounts, Active Directory, SQL connectivity, and secrets management.