Business Analyst 2

Business Analyst 2 (Hybrid) Primary Location: Richmond, Virginia V-Soft Consulting is currently hiring for a Business Analyst 2 for our premier client in Richmond, Virginia. Education And Experience » • Experience with requirements gathering and documentation. • Proficiency with Visio, Excel, Word, Teams, and PowerPoint. • Familiarity with workflow or project tools like ServiceNow or Azure DevOps. • Strong analytical, organizational, and communication skills. • Experience with process mapping or IT project support. Preferred Qualifications • Experience in IT or public health environments. • Strong skills in ServiceNow, SharePoint, Azure DevOps, or Power BI. • Knowledge of SDLC or Agile practices. Knowledge, Skills And Abilities » • Attention to detail. • Accountability and follow through. • Analytical problem solving. • Ability to learn tools quickly. • Clear, professional communication. • Adaptability. What You’ll Do Job Responsibilities: Business Analysis & Requirements • Gather, analyze, and document business and technical requirements. • Facilitate requirement gathering meetings and workshops. • Write user stories, acceptance criteria, and backlog items. • Support requirement prioritization and refinement with product owners and technical leads. Process Mapping & Documentation • Create and update process flows in Visio. • Document current state and future state workflows. • Produce clear SOPs, reference guides, and operational documentation. • Support standardization and process improvement efforts. Project & Operational Support • Track tasks, deliverables, and dependencies in portfolio tools. • Document meeting notes, decisions, and action items. • Assist with testing activities and UAT coordination. • Support change management, communications, and training materials. • Maintain dashboards and reports for leadership. Stakeholder Communication • Coordinate between business partners, IT teams, and leadership. • Communicate requirements, decisions, and project updates clearly. Other Duties (as Needed) • Assist with onboarding/offboarding for project resources. • Support procurement documentation and technical input. • Gather and validate data for reporting or decision making. Interested? Qualified candidates should send their resumes to mtaher@vsoftconsulting.com V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.