Business Analyst 4

Business Analyst IV Job Type: W2 Contract Contact Duration: 6 Months, Possible Extension Schedule: Fully Onsite Work Location: Englewood Cliffs, NJ, USA Pay Rate: $54.00 - $56.00 per hour Top Skills • SQL • Tableau • Python Role Overview The Business Analyst IV will support the e-Commerce Operations team by mining, analyzing, and delivering data-driven insights that drive operational learnings and business growth. This role partners closely with Business Intelligence and cross-functional stakeholders to develop dashboards, identify KPIs, and influence data-backed decision making across fulfillment, returns, operations, and customer experience. Key Responsibilities • Mine, develop, and distribute actionable insights to support e-Commerce Operations growth. • Partner with the Business Intelligence team to ensure data integrity across dashboards related to Fulfillment, Returns, Operations, and NPS. • Design and develop customized Tableau dashboards to support Fulfillment Operations. • Identify KPIs, create holistic measurement frameworks, and perform historical benchmarking. • Analyze channel-specific operations data using multiple sources, including Vertica, Tableau, Kibana, and eCommerce business platforms. • Conduct multivariate, A/B, and user testing to validate hypotheses with data-driven outcomes. • Apply advanced analytics to uncover business growth opportunities. • Provide data-driven thought leadership to improve forward and reverse operations, leveraging predictive modeling where appropriate. • Continuously enhance analytics processes and tools by integrating new data sources. • Prepare reports and support Weekly Business Reviews (WBRs) with meaningful insights. • Collaborate proactively with stakeholders to translate data initiatives into actionable solutions aligned with business priorities and strategy. Required Qualifications • Bachelor’s degree in Engineering, Computer Science, Business, or a related field. • 3+ years of hands-on experience in Data Analytics, with a focus on Operations. • 3+ years of experience in data manipulation and analysis using SQL. • 3+ years of experience designing, executing, and measuring A/B and multivariate tests. • Experience working in an eCommerce and/or Digital Commerce environment. • Strong proficiency in Tableau (or similar BI and visualization tools). • Excellent problem-solving skills. • Strong communication and data presentation abilities. Preferred Qualifications • MBA or Master’s degree in Analytics, Statistics, or another quantitative field. • 5+ years of experience with statistical analysis and predictive modeling using tools such as Python, R, SAS, or STATA. Traits & Behaviors for Success • Confident, succinct communicator who translates complex data into clear business insights for all stakeholder levels. • Proven experience collaborating with cross functional teams and building strong interdepartmental relationships. • Strong critical thinking, creativity, and problem-solving skills. • Ability to navigate data quality issues and work across disparate data sources. • Comfortable operating at both detailed and strategic levels. • High intellectual curiosity with a passion for analytics and experimentation. • Self-starter with the ability to deliver results under minimal supervision. • Adaptable and comfortable reprioritizing work in a fast-paced environment. • Focused on outcomes and business impact rather than tools or processes. • Enjoys working in a collaborative, entrepreneurial, and data-driven culture. #INDPRO