Business Analyst - 8 Month Fixed Term

8 month fixed term contract Location: Hybrid - office presence in our Borehamwood office will be required This is an exciting opportunity for a Business Analyst to join a strong team of Business Analysts in a period of significant change and growth for the organisation with significant focus on partner onboarding and large-scale customer data migrations. In your role, you will apply best practice business analysis techniques and work with stakeholders across the business and IT in order to document requirements to a level that enables effective development and testing of agreed changes. What You’ll Be Doing As the vital link between our business goals and our tech teams, you will: • Facilitate scoping and business priority-setting for change initiatives of varying size and complexity • Select the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to source • Discover and analyse requirements for fitness for purpose as well as adhering to business objectives and consistency, challenging positively as appropriate • Obtain formal agreement of scope and requirements from stakeholders and establish a baseline on which delivery of a solution can commence • Use industry standard modelling and analysis tools, giving special consideration to system impact • Manage requests for changes to base-lined requirements. To estimate the effort for changes to this baseline and identify the impact requirements of scenarios as well as the required end position • Ensure clear communication of requirements to both technical and business audiences • Working closely with development teams to document technical requirements and solutions • Working on Data Migration Projects will be a key aspect of this role: • Work with clients and internal teams to create the schema required for large scale customer data migration including data mapping • Writing SQL queries, understanding data, mining and applying rules. Validating data and the data rules we are being told/given • Using both Agile and Waterfall methodologies • Carry out any other task associated with the role as reasonably requested. What We’re Looking For • An experienced Business Analyst • Financial Services or Insurance experience would be desirable • Strong workshop facilitation skills • Confident engaging with stakeholders at all levels • Excellent customer‑facing and analytical skills to gather requirements and process details from users and partners • Experience working on large‑scale data migrations (ideally customer data) • Strong verbal and written communication skills • Experience with both Waterfall and Agile delivery methods • Essential experience in customer data migration • Strong problem‑solving and analytical abilities • Hands‑on experience using JIRA for requirements, testing, defect management, and reporting • Good understanding of Azure DevOps structure and configuration • Solid understanding of technical solutions Why join Pinnacle Pet? We work hard, we have fun, and we’re passionate about being the best. Here, you’ll find: • A truly supportive and collaborative team that feels more like a family. • The opportunity to work on a meaningful project that will redefine our industry. • The autonomy to make a real impact and see your ideas implemented. • A genuine commitment to work-life balance, supported by our remote-first approach. Sound like your next adventure? If you’re ready to roll up your sleeves and help us build something amazing, apply today! What You Can Expect From Us • 24 Days holiday, increasing with length of service, your birthday off plus the option to buy extra days holiday as part of our flexible benefits offering. • 2 days paid charity volunteering • Pension scheme 5% Employer 3% Employee contributions • Life Insurance • Dedicated learning department to support your induction with us. • Opportunity to learn from experienced professionals and gain valuable experience. • Option to join your team and company social events. The current team at Pinnacle Pet UK truly represents the broad diversity of our pet parents and we are proud to be an equal opportunities employer. We welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, religions, and sexual orientations. Your application will be dealt with in the strictest of confidence. As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances. Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.