Business Analyst

12 month contract plus possible extensions We are seeking an experienced Senior IT Business Analyst to play a key role in bridging business needs and technology solutions within a dynamic, enterprise environment. This position is both strategic and hands-on, focused on analyzing, designing, and delivering scalable and integrated solutions that support organizational objectives. The ideal candidate brings a strong background in business process analysis, systems integration, and IT infrastructure, along with the ability to navigate complex challenges and drive meaningful outcomes through technology. Key Responsibilities • Collaborate with business and technical stakeholders to gather, analyze, and document detailed requirements (business, functional, and technical). • Evaluate current-state processes, systems, and infrastructure to identify gaps, inefficiencies, and integration opportunities. • Translate business needs into clear specifications, user stories, and actionable technical requirements. • Lead and support initiatives involving system integrations, including APIs, middleware, and data exchanges across internal and external platforms. • Partner with infrastructure and architecture teams to ensure solutions align with enterprise standards, security requirements, and performance expectations. • Facilitate cross-functional solution design sessions, ensuring alignment across systems, integrations, and infrastructure. • Develop and maintain documentation such as process flows, data diagrams, and system maps for both current and future states. • Participate in vendor evaluations, RFP processes, and implementation planning activities. • Support QA and UAT efforts by defining test scenarios, validating outcomes, and ensuring end-to-end functionality. • Monitor solution performance post-implementation and contribute to continuous improvement efforts. • Provide mentorship to junior analysts and contribute to the development of best practices, tools, and frameworks. Qualifications Required: • Bachelor’s degree in Information Systems, Business, Computer Science, or a related field. • 5+ years of experience as an IT Business Analyst, with a focus on enterprise systems and integrations. • Strong analytical, problem-solving, and critical thinking skills. • Proven experience in business process modeling and requirements elicitation. • Solid understanding of system integration concepts, including APIs and middleware technologies. • Working knowledge of IT infrastructure components such as networks, servers, cloud platforms, and security frameworks. • Experience developing use cases, functional specifications, and technical documentation. • Proficiency with tools such as Jira, Confluence, Visio, Lucidchart, and Microsoft Office Suite. • Excellent communication skills with the ability to engage both technical and non-technical stakeholders. Preferred: • Master’s degree or MBA. • Relevant certifications (e.g., CBAP, PMI-PBA, ITIL, TOGAF). • Experience with enterprise platforms such as ServiceNow, Workday, Salesforce, or SAP. • Familiarity with data analysis and reporting tools (e.g., SQL, Power BI, Tableau). • Exposure to cloud environments (e.g., AWS, Azure) and modern DevOps practices.