Realign LLC
Business Analyst Automotive CRM Systems
⭐ - Featured Role | Apply direct with Data Freelance Hub
This role is a remote contract position for a Business Analyst specializing in Automotive CRM Systems, requiring expertise in automotive business processes, CRM design, data analysis, and compliance. Key skills include data security and business analysis. Contract length and pay rate are unspecified.
🌎 - Country
United States
💱 - Currency
Unknown
-
💰 - Day rate
Unknown
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🗓️ - Date
October 1, 2025
🕒 - Duration
Unknown
-
🏝️ - Location
Remote
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📄 - Contract
Unknown
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🔒 - Security
Unknown
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📍 - Location detailed
Alaska
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🧠 - Skills detailed
#CRM (Customer Relationship Management) #Business Analysis #Data Analysis #Data Quality #Stories #Compliance #Data Security #Security
Role description
Job Type: Contract
Job Category: IT
Role: Business Analyst – Automotive CRM Systems Location: Remote Contract
Job Summary:
We are seeking a skilled and detail-oriented Business Analyst (BA) with a strong background in automotive business processes and CRM system design. The ideal candidate will play a key role in understanding business requirements, mapping current workflows, and helping define the future-state CRM system to support sales, service, and customer engagement initiatives.
Key Responsibilities:
Collaborate with cross-functional teams including Sales, Marketing, Aftersales, and IT to gather and document CRM requirements.
Analyze existing automotive business processes (e.g., lead management, service booking, vehicle lifecycle management, customer retention, etc.).
Define and design CRM workflows that align with automotive industry best practices.
Translate business requirements into functional specifications and user stories.
Support CRM system configuration, testing, and validation.
Act as a liaison between business stakeholders and technical teams (developers, vendors, implementation partners).
Assist in vendor selection and evaluation for CRM platforms (e.g., Salesforce, Microsoft Dynamics, etc.).
Conduct gap analysis and recommend process improvements.
Support change management and user training activities.
Ensure CRM solutions support regulatory compliance, data security, and data quality standards.
Required Skills
DATA ANALYST
Job Type: Contract
Job Category: IT
Role: Business Analyst – Automotive CRM Systems Location: Remote Contract
Job Summary:
We are seeking a skilled and detail-oriented Business Analyst (BA) with a strong background in automotive business processes and CRM system design. The ideal candidate will play a key role in understanding business requirements, mapping current workflows, and helping define the future-state CRM system to support sales, service, and customer engagement initiatives.
Key Responsibilities:
Collaborate with cross-functional teams including Sales, Marketing, Aftersales, and IT to gather and document CRM requirements.
Analyze existing automotive business processes (e.g., lead management, service booking, vehicle lifecycle management, customer retention, etc.).
Define and design CRM workflows that align with automotive industry best practices.
Translate business requirements into functional specifications and user stories.
Support CRM system configuration, testing, and validation.
Act as a liaison between business stakeholders and technical teams (developers, vendors, implementation partners).
Assist in vendor selection and evaluation for CRM platforms (e.g., Salesforce, Microsoft Dynamics, etc.).
Conduct gap analysis and recommend process improvements.
Support change management and user training activities.
Ensure CRM solutions support regulatory compliance, data security, and data quality standards.
Required Skills
DATA ANALYST
