Business Analyst

Position Summary We are seeking a highly skilled and detail-oriented Business Analyst to support and optimize our suite of enterprise tools including Atlassian, Alteryx, Power BI, and SQL-based reporting platforms. This role is ideal for someone who thrives in a dynamic environment, enjoys solving complex problems, and is passionate about automation, integration, and system performance. Location: Anaheim, CA (3-days per week on-site) Position type: Contract-to-hire Compensation: $45-55/hr Key Responsibilities System Configuration & Customization • Configure and tailor applications (e.g., Atlassian, Alteryx, Power BI) to meet evolving business needs. • Build and maintain automation rules and workflows to streamline operations. User & Role Management • Manage user access, roles, and permissions across multiple platforms securely and efficiently. SQL & Database Management • Write and optimize SQL queries, join tables, and troubleshoot data issues. • Support report migration and database architecture documentation. Scripting & Automation • Use scripting tools (e.g., Python, Alteryx, Power Automate) to automate tasks and integrations. • Establish Python best practices and infrastructure for teamwide adoption. System Monitoring & Troubleshooting • Proactively monitor system health and performance. • Investigate and resolve functional and performance-related issues. Integration & API Management • Connect applications using APIs, connectors, or middleware. • Support integrations between Jira, Confluence, Alteryx, Power BI, and other third-party tools. Reporting & Analytics • Administer SSRS and Power BI reports, including publishing, permissions, and performance tuning. • Collaborate with analysts to optimize ETL pipelines and report delivery Documentation & Compliance • Maintain clear documentation of configurations, processes, and change history. • Ensure systems meet security and compliance standards (e.g., SOC, HIPAA). Platform-Specific Responsibilities Atlassian Administration • Manage Jira Software, Jira Service Management, and Confluence configurations. • Administer service desk portals, request types, and automation rules. • Standardize Confluence spaces and support documentation across teams. Alteryx Server Administration • Schedule, monitor, and troubleshoot workflows. • Manage user roles, workflow versioning, and gallery enhancements. SSRS Report Administration • Deploy and manage reports, datasets, and subscriptions. • Support migration from RM to CRM and ensure audit compliance. Power BI Administration • Oversee workspace access, dataset refreshes, and report publishing. • Support integration with Alteryx and SQL Server, and assist with Fabric report infrastructure. Other Duties • Route and manage user access tickets across various applications. • Create and maintain documentation for support services (e.g., MFT, VCron, DB architecture). Qualifications • 3–5 years of relevant experience in systems administration or application support. • Strong knowledge of SQL, scripting (Python preferred), and enterprise reporting tools. • Experience working in audited or regulated environments (e.g., SOC, HIPAA). • Certifications in Jira Administration, SQL, Power BI, or related tools are a plus. • Familiarity with Agile or Scrum methodologies. Benefit Offerings: Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance