Business Analyst - Bordereaux Controls

Location: London, United Kingdom (hybrid: home-based with occasional travel to the London office near Liverpool Street, as required) Rate: Market Rates Start: Immediate start possible Overview We are seeking an experienced Business Analyst within the Insurance sector to support change initiatives across General Insurance and/or the Lloyd’s market. The role focuses on Bordereaux and Control Managment, ensuring robust management controls, clear governance, and effective stakeholder engagement across business. Key Responsibilities • Lead requirements elicitation, documentation, validation and sign-off, translating business needs into clear functional and non-functional requirements. • Perform GAP Analysis of current versus target state processes, data and controls, producing actionable recommendations and prioritised backlogs. • Support Bordereaux-related change, including data quality, capture, validation, reconciliation, reporting and control frameworks. • Assess and enhance management control processes (Control Management), including control design, operation, evidence, and monitoring. • Facilitate stakeholder workshops, process mapping, and user story refinement with senior stakeholders, SMEs, and technical teams. • Define and document business processes, operating models, and (preferably) Business Process governence artefacts. • Support UAT planning and execution, including test scenarios, traceability, defect triage and stakeholder communications. • Produce high-quality documentation such as BRDs/FRDs, process flows, data mappings, control matrices, and RAID logs. Essential Requirements • Proven Business Analyst experience within Insurance, with strong General Insurance or Lloyd’s knowledge. • Demonstrable experience with Bordereaux and related data/process controls. • Strong GAP Analysis capability and ability to define target-state solutions. • Senior stakeholder management experience, with confidence challenging and influencing at all levels. • Excellent analytical skills, attention to detail, and ability to communicate complex topics clearly. • Experience working in Agile, Waterfall, or hybrid delivery environments. Desirable • Exposure to Business Process governence, including standards, approvals, and continuous improvement frameworks. • Experience with operational risk, audit, or compliance-aligned control environments. Working Arrangement This role is primarily remote, with occasional travel to the London office (Liverpool Street area) as required for key workshops and stakeholder sessions.