Business Analyst

Please apply only if you're in Austin, Texas The Texas Education Agency (TEA) is seeking an experienced Business Analyst 3 to support major application modernization initiatives, system enhancements, and CRM implementation projects. The selected candidate will work closely with business stakeholders and development teams to gather requirements, document business processes, create user stories, and ensure successful delivery throughout the Software Development Life Cycle (SDLC). Key Responsibilities • Gather, analyze, and document business and functional requirements. • Facilitate stakeholder meetings, interviews, and requirements workshops. • Create user stories, use cases, process flows, wireframes, and functional specifications. • Support projects throughout the full SDLC, from requirements through implementation. • Manage requirements and change requests using Jira and Modern Requirements. • Support TEA's CRM implementation by documenting workflows and ensuring business needs are met. • Collaborate with developers, QA teams, and business stakeholders to validate delivered solutions. • Ensure requirements are accurately implemented and verified after deployment. Required Qualifications • 8+ years of Business Analysis experience. • 8+ years of experience gathering and documenting business requirements. • 8+ years of SDLC experience. • 8+ years of business process analysis and process improvement. • 8+ years creating user stories, use cases, wireframes, and mockups. • Strong communication, facilitation, documentation, and organizational skills. • 5+ years of experience with Atlassian Jira. • 3+ years of CRM domain experience. • 3+ years of experience with Modern Requirements. • 3+ years supporting Federal, State, or Local Government projects. Preferred Qualifications • Experience supporting Help Desk ticketing systems. • Experience with CRM data migration and system integrations. • CBAP, PMI-PBA, Certified Scrum Master (CSM), or similar Business Analysis/Agile certification.