Business Analyst (C. Advanced)

Business Analyst (C. Advanced) – Contract – Tallahassee, FL – $43.00 - $45.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is seeking a Business Analyst (C. Advanced) in Tallahassee, FL. ROLE DESCRIPTION • Requirements Intake & Scope Definition: Act as the primary gatekeeper for new application onboarding requests, ensuring that "as-is" access processes are documented before proposing the "to-be" IIQ state. • Business-to-Technical Translation: Serve as the technical bridge, transforming raw business access needs into structured Provisioning Policies and Attribute Mapping requirements that your developers can execute without ambiguity. • Stakeholder Expectation Management: Conduct discovery workshops with business owners to manage expectations regarding what IIQ can automate versus what requires manual approval or custom workflow development. • Compliance & Audit Documentation: Lead the definition of Access Certification requirements, ensuring that every integrated application meets the audit and compliance standards defined by your project’s governance framework. • Defect & Impact Analysis: Systematically document potential operational impacts of new connectors, proactively identifying where automated provisioning might break legacy processes and providing mitigation strategies before implementation. • Validation & User Acceptance Testing (UAT): Coordinate the validation phase by developing test cases based on the documented requirements, ensuring that the IIQ configuration satisfies the business owner’s needs before final sign-off. • Prioritization & Backlog Grooming: Maintain the requirements backlog, ensuring that technical tasks are correctly prioritized based on business value and compliance risk, allowing you to manage the project roadmap effectively. SKILLS & REQUIREMENTS • A minimum of 3 to 5 years of solid business/systems analysis experience and software development projects is required. • Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint is required. • Proficiency in core Identity and Access Management (IAM) concepts such as entitlements, target aggregations, and certification campaigns are required. • Certified Scrum Master (SCM), Certified Project Manager (CPM) or Project Management Professional (PMP) is highly desired. • Experience in public sector compliance frameworks or large-scale ERP transformations, such as the Florida PALM project, is highly desired. • Knowledge of Rules 60GG-1 – 60GG-5, Florida Administrative Code, is highly desired. • Certified Business Analysis Professional (BAP) is highly desired. • Experience with directing and managing project resources is highly desired. • Knowledge of change and release management is highly desired. • Experience with Microsoft Power BI is highly desired • Experience with Microsoft DevOps is highly desired. • Experience with SailPoint Identity IQ (IIQ) is highly desired. • The submitted candidates must be able to apply specific knowledge, skills, and abilities in the following areas: • Business Analysis: Ability to perform detailed research, business analysis, as-is and to-be analysis, process modeling. Use of software tools is required and include, but are not limited to, MS Word, MS PowerPoint, MS Excel, and SmartDraw. • System Analysis & Design: Ability to perform System Analysis & Design using a variety of modeling methodologies and techniques. • Facilitation: Ability to expertly facilitate workshops and meetings with stakeholders. • Technical Understanding: Technical knowledge and understanding of IT infrastructure and software development practices and techniques. • IAM Expertise: Deep professional experience with Identity & Access Management concepts, including entitlements, target aggregations, and certification campaigns. • Compliance Frameworks: Familiarity with public sector compliance frameworks and large-scale ERP transformations (e.g., Florida PALM). • System Integration: Ability to map functional requirements across complex environments involving ServiceNow (request catalog) and SailPoint (provisioning engine). • Advanced skills with Microsoft products: SharePoint, Teams, Word, Excel, PowerPoint, and Project. • Ability to relate to stakeholders’ needs, document their requirements, and perform duties in the absence of staff. • Ability to receive and give constructive criticism and maintain effective work relationships with others. • Ability to adjust to changing demands in a dynamic environment with diverse work assignments. • The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas: • Initiative: Must be able to comprehend assignments, organize workload, and meet deadlines with little direction. Must be able to monitor and analyze situations to determine the next step. • Communication: Can clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others. • Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem. • Decision Making: Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis. • Flexibility: is open to change, new processes (or process improvement), and new information. Can adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others. • Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others • Leadership: Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations. • Problem Solving: Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations accordingly. • Team Building: Encourages, inspires, and guides others toward accomplishing the common goal as an equal member of the team. • Quality Assurance: Knowledge of ideologies, techniques and tools for quality assurance and control. The ability to put ideologies, techniques, and tools into practice. • Bachelor’s degree or master’s degree in business administration, Communications, Information Systems, or other related field is required. Equivalent work experience may substitute for the educational requirement. Benefits/Other Compensation Medical, Dental, Life Insurance, 401K. Why Hays? You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it. Nervous about an upcoming interview? Unsure how to write a new resume? Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting. Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’. We also believe that actions speak louder than words. In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us. In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570. Drug testing may be required; please contact a recruiter for more information.