Business Analyst (Commercial Lending)

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge Seeking a highly motivated and analytical Business Analyst Commercial Lending to join its corporate banking technology and operations team in Kansas City. The ideal candidate will have strong experience supporting commercial loan origination, underwriting, servicing, and portfolio management systems, along with a solid understanding of credit and regulatory processes within large financial institutions. You will act as the bridge between business stakeholders, credit officers, and technology teams, ensuring that business requirements are clearly defined, documented, and implemented efficiently to improve operational effectiveness and customer experience. Additional Information • The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Kansas City, MO is 105-110K year & benefits (see below). The Role Responsibilities: • Gather, analyze, and document business requirements for commercial loan origination and servicing processes. • Partner with PNC’s Commercial Credit and Lending Operations to optimize workflows for underwriting, documentation, booking, and servicing. • Support enhancement and implementation of loan origination systems (LOS), including nCino, ACBS, or similar platforms. • Conduct gap analysis, process mapping, and data validation for new initiatives and system upgrades. • Collaborate with cross-functional teams to ensure alignment with PNC’s risk, compliance, and regulatory frameworks. • Support UAT planning, test case creation, and execution for system enhancements and releases. • Prepare business requirement documents (BRDs), functional specifications (FSDs), and user guides. • Conduct data analysis and reporting to identify inefficiencies and recommend automation opportunities. • Serve as a liaison between PNC’s technology, operations, and credit risk management teams. • Maintain process documentation and SOPs to ensure operational consistency and audit readiness. Required Qualifications • Bachelor’s degree in Business Administration, Finance, Information Systems, or related discipline. • 5+ years of experience as a Business Analyst within Commercial Lending or Corporate Banking at a major financial institution. • Strong knowledge of commercial loan life cycle, including origination, underwriting, credit approval, and servicing. • Advanced proficiency in Excel, SQL, and data visualization tools (Power BI or Tableau). • Excellent documentation, communication, and stakeholder management skills. • Proven track record of working in Agile/Scrum or hybrid project environments. Preferred Qualifications • Understanding of CECL, Basel III, FDIC, and OCC compliance requirements. • Familiarity with loan accounting systems and collateral/credit risk rating models. • Experience in API and data integration between core banking and LOS platforms. • Exposure to Salesforce CRM or workflow automation tools. We offer: • A highly competitive compensation and benefits package. • A multinational organization with 58 offices in 21 countries and the possibility to work abroad. • 10 days of paid annual leave (plus sick leave and national holidays). • Maternity & paternity leave plans. • A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). • Retirement savings plans. • A higher education certification policy. • Commuter benefits (varies by region). • Extensive training opportunities, focused on skills, substantive knowledge, and personal development. • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. • Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms. • A flat and approachable organization. • A truly diverse, fun-loving, and global work culture. SYNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.