Business Analyst (Duck Creek)

Role: Business Analyst (Duck Creek) Location - Piscataway, NJ (Onsite) Duration: 06 - 12 months contract Core Responsibilities • Possess strong domain expertise in Commercial Auto and/or Management Liability insurance products, including coverages, endorsements, exclusions, rating factors, underwriting rules, and regulatory requirements within the Casualty LOB. • Leverage prior experience across policy lifecycle functions such as New Business, Renewals, Endorsements, Cancellations, Reinstatements, and Rewrites within Duck Creek Policy, Rating, and Forms modules. Requirements Analysis & Documentation • Review and understand existing business rules documented in source requirement documents, legacy systems, and the Duck Creek configuration. • Analyze current-state Duck Creek implementations, including product models, rating algorithms, underwriting rules, forms, and integrations. • Document business rules clearly and concisely, mapping them to Duck Creek constructs such as: ◦ Policies, Coverages, Options, and Modifiers ◦ Underwriting Rules and Authority Profiles ◦ Rating Worksheets and Rate Tables ◦ Eligibility and Validation rules • Identify gaps, ambiguities, or inefficiencies in current rules and processes and propose optimized solutions aligned with business goals. Functional & Technical Requirement Development • Transform business requirements into detailed functional specifications for: ◦ Duck Creek configuration teams (Policy, Rating, Billing, Forms) ◦ .NET application development teams for custom extensions, integrations, and APIs. • Develop and maintain: ◦ Functional Requirement Documents (FRDs) ◦ Business Requirement Documents (BRDs) ◦ User Stories and Acceptance Criteria (Agile/Scrum environments) • Map business rules to Duck Creek capabilities, identifying when out-of-the-box configuration vs. custom development is required. Change Management & Production Support • Support deployment activities by validating production readiness and assisting with release documentation. • Provide post-production support by analyzing issues, reviewing rule behavior, and working with development teams on resolution. • Assist in product upgrades, enhancements, and regulatory changes impacting Commercial Auto or Management Liability products. Communication & Documentation Skills • Demonstrate excellent written and verbal communication skills for interacting with business users, technical teams, and leadership. • Create clear, structured documentation that can be easily understood by both technical and non-technical stakeholders. • Effectively communicate complex insurance and system concepts in a simplified and actionable manner. Desired Skills & Experience • Strong hands-on or functional knowledge of Duck Creek Suite (Policy, Rating, Billing, Forms preferred). • Experience with Commercial Auto, Management Liability, or broader Casualty insurance products. • Understanding of integrations between Duck Creek and external systems (e.g., rating engines, document management systems, third-party data providers). • Familiarity with Agile/Scrum methodologies and SDLC processes.