Business Analyst – Guidewire Policy Center

Job Title: Business Analyst – Guidewire Policy Center Location: San Antonio, TX OR Plano, TX (Hybrid)/Remote Hire type: Contract Job description: Job Summary We are looking for a skilled Business Analyst with hands-on experience in Guidewire Policy Center to join our P&C Insurance practice. In this role you will bridge the gap between business stakeholders and the technical delivery team — translating complex insurance business requirements into clear, implementable specifications on the Guidewire platform. The position is based in San Antonio or Plano, Texas, with a fully remote working option available for qualified candidates. Key Responsibilities Requirements & Analysis • Elicit, document, and validate business requirements from P&C insurance stakeholders (underwriting, policy ops, product management). • Translate business needs into detailed functional specifications, user stories, and acceptance criteria for Guidewire PolicyCenter configurations and integrations. • Conduct gap analysis between current-state processes and target-state Guidewire capabilities. Guidewire PolicyCenter Configuration • Collaborate with developers and architects on PolicyCenter configuration including: • Product Model (lines of business, coverages, conditions, exclusions) • Rating engine and rate tables • Workflow and activity configuration • Policy issuance, endorsements, cancellations, and renewals • Support configuration of submission, quote, bind, and issuance workflows across personal and/or commercial lines. • Review and validate Gosu scripts and configuration against business requirements (authoring not mandatory but ability to read is required). Project Delivery • Create and maintain BRDs, FRDs, process flow diagrams, data flow diagrams, use cases, and traceability matrices. • Participate in Agile/Scrum ceremonies — sprint planning, backlog grooming, stand-ups, demos, and retrospectives. • Manage and prioritize the product backlog in coordination with the Product Owner. • Drive UAT planning, test case preparation, defect triage, and sign-off with business users. Stakeholder Management • Serve as the primary liaison between business teams, IT delivery teams, and the Guidewire implementation partner. • Facilitate workshops, JAD sessions, and stakeholder interviews to gather and validate requirements. • Communicate project status, risks, and issues clearly to both technical and non-technical audiences. Integration & Data • Support analysis of PolicyCenter integrations with billing systems, claims, document management, rating engines, and third-party data providers. • Work with data teams to define data migration requirements and validate conversion data quality. Qualifications & Experience Required • 5+ years of Business Analyst experience in P&C insurance IT projects. • Minimum 2 – 3+ years of direct, hands-on experience with Guidewire PolicyCenter (implementation, upgrade, or configuration projects). • Strong understanding of P&C insurance lifecycle: quoting, binding, endorsements, renewals, and cancellations. • Proficiency in writing user stories, acceptance criteria, BRDs, FRDs, and process maps. • Experience with Agile/Scrum delivery methodology. • Familiarity with Guidewire Studio, Product Designer, and PolicyCenter data model. • Working knowledge of integration patterns (REST/SOAP APIs, messaging) as applied to PolicyCenter. • Strong communication and facilitation skills with both technical teams and business stakeholders. Preferred • Experience with Guidewire Cloud Platform (GWCP / Guidewire Cloud). • Exposure to Guidewire BillingCenter or ClaimCenter for end-to-end insurance suite understanding. • Familiarity with Gosu scripting language (read/review level). • Experience with personal lines (auto, home) and/or commercial lines (BOP, GL, WC) in a carrier environment. • Knowledge of ISO/ACORD data standards. • Experience with tools such as JIRA, Confluence, Visio, Lucidchart, and MS Azure DevOps.