Business Analyst

Job Title: IT Business Analyst Job Type: W2 Contract Location: Remote Work Schedule: Remote Pay Rate: $33 - $35 per hour Position Overview • Serve as a liaison between business areas and the IT organization to deliver technical solutions that support business goals. • Collect, analyze, develop, document, and communicate business requirements. • Support one or more low- to moderately complex business processes. • Participate as a project team member on small-to-medium scope initiatives that are moderately complex. Key Responsibilities • Assist with the configuration, testing, and support of Oracle Cloud Procurement to improve business efficiency and productivity. • Learn and document business processes, including gathering and communicating user needs. • Support the translation of business requirements into clear functional specifications under the guidance of senior team members. • Review and triage Oracle Cloud support tickets to assist users with system functionality. • Escalate or route tickets to appropriate departments when additional support is required. • Coordinate with subject matter experts (SMEs) to update job aids and training materials, incorporating feedback into draft revisions. • Assist with data analysis requests, reporting, and data updates within Oracle Cloud. Required Qualifications • Bachelor’s degree in a related field (preferred). • One (1) year of relevant technical or business work experience. • Ability to support low- to moderately complex business processes. Preferred Experience • Experience or exposure to Oracle Cloud Procurement, including: • Contracts • OTBI • Sourcing • Requisitions • Purchase Orders • Procurement experience preferred. Essential Duties • Learn Enterprise Procurement policies and procedures. • Develop working knowledge of Oracle Cloud functionality related to the Procure-to-Pay (P2P) process. • Support users by reviewing and triaging Oracle Cloud system tickets. • Assist with documentation and training updates by coordinating SME input. • Support data analysis, reporting, and system updates in Oracle Cloud.