Business Analyst

Solicitors Regulation Authority Solicitors Regulation Authority, https://www.sra.org.uk/sra/jobs/careers/ Requirements of the role Our Business Improvement team plays a vital role in driving organisational change and delivering strategic solutions. We work collaboratively across the business to analyse requirements, design processes, and implement improvements that enhance efficiency and effectiveness. The Role We are recruiting a Business Analyst to join our team on a permanent basis. This is an exciting opportunity to apply your expertise across multiple projects, including IT, CRM, business change, and process improvement. You will gather and analyse robust business requirements, design and re-engineer processes, and specify changes to systems and ways of working. Reporting to the Business Analyst Team Manager, you’ll help deliver innovation and ensure alignment between business needs and technical solutions. Essential What we’re looking for • Strong process design and re-engineering skills, including process mapping using tools such as Visio or other modelling tools • Experience with industry-standard methods and techniques (e.g., BPMN, Use Cases, SWOT analysis, Five Whys, Lean Six Sigma, wireframes) • Ability to solve problems creatively and effectively, with an innovative mindset • Experience delivering business analysis and IT change to achieve process improvements and cost savings • Ability to manage multiple priorities, work under pressure, and deliver to deadlines Desirable • Familiarity with Dynamics CRM 365, SharePoint, Azure DevOps, and Power BI • Experience working in a matrix or multi-disciplinary environment View on member website View Location Birmingham Contract type Full time, Permanent Profession Business Analysis Working pattern Flexible working, Hybrid Closing Date 30/03/2026