Business Analyst

Job Title: Senior Business Analyst Location: London (Hybrid – 2 days a week in office) Purpose of the Position: We are looking for a Senior Business Analyst with deep expertise in Commercial Pharma operations and a strong understanding of AI-driven analytics solutions. This role will act as the key liaison between business stakeholders, data engineering teams, and AI/BI solution architects to drive data modernization, intelligent automation, and advanced insights across commercial functions. The candidate will play a strategic role in shaping how AI augments decision-making, operational efficiency, and reporting within the organization. Key Result Areas and Activities: 1. Business Analysis & Requirement Gathering • Engage with business stakeholders across Sales, Marketing, Market Access, and Patient Services to identify analytical needs, automation opportunities, process gaps and data gaps. • Provides subject matter expertise on Commercial Pharma data especially in the • Identifies data gaps and defines the target-state business data approach • Translate complex business objectives into clear, structured requirements for AI, BI, and Data Engineering teams. • Conduct workshops to gather requirements and understand business challenges 1. Data and Analytics Solutioning • Work closely with Data Engineering teams on data ingestion, warehouse design, and model readiness for both BI and AI workloads. • Participate in the design of semantic layers and feature stores to standardize reusable AI features across use cases. • Review and sign off on Power BI dashboards, AI model outputs, and integrated analytics reports. 1. Governance and Change Management • Define and maintain governance frameworks including RACI, SLAs, communication plans, and data quality protocols. • Ensure compliance with HIPAA, GDPR, and pharma data regulations. • Facilitate UAT, training sessions, and user adoption for new AI-driven tools and reporting workflows 1. AI and Advanced Analytics Integration • Collaborate with Business and/or Data Science teams to define use cases for forecasting, segmentation, churn prediction, and dynamic targeting. • Partner with the Engineering teams to integrate AI-powered insights into BI dashboards • Drive adoption of self-service AI capabilities that empower business users to query, visualize, and derive insights without technical intervention. Work and Technical Experience: • Strong functional knowledge and experience in data and analytics • Strong Pharma Commercials experience • Ability to collaborate with business product owners and users to understand data and analytics requirements for Commercial business areas • Strong understanding of agile methodology and ability to convert business requirements into implementation ready Epics and user stories • Hands on knowledge with data querying, data analysis, data mining, reporting and analytics will be a plus • Excellent verbal and written communication skills • Tools: Power BI, Snowflake, Oracle DB, SQL, Microsoft office suite Must Have • Strong functional knowledge and experience in data and analytics • Strong Pharma Commercials experience especially with knowledge around Drug Launch for the European Geography • Ability to collaborate with business product owners and users to understand data and analytics requirements for Commercial business areas • Strong understanding of agile methodology and ability to convert business requirements into implementation ready Epics and user stories • Excellent verbal and written communication skills • Tools: Power BI, Snowflake, SQL, Microsoft office suite Good To Have • Knowledge of Cortex • Hands on knowledge with data querying, data analysis and reporting will be a plus • Relevant Certifications Qualifications: • Bachelor’s degree in computer science, engineering, or related field (Master’s degree is a plus) • Demonstrated continued learning through one or more technical certifications or related methods • 9-11 years of experience as Business Analyst