Business Analyst - Insurance, Claims, CRM

Business Analyst - Insurance, Claims, CRM Up to £600 per day - Inside IR35 Hybrid 6 months My client is a leading, globally recognised insurer who urgently require multiple Business Analysts with proven Insurance industry experience, knowledge of Claims (systems and processes) and ideally have good knowledge of CRM systems. Key Requirements: • Proven experience as a Business Analyst within large, complex (Insurance preferred) organisations • Ability to elicit, document, and manage business requirements and user stories • Capability to Model as-is / to-be processes using formal Modelling techniques • Experience of working in an Agile (Scrum) delivery model / set up • Previous experience of ensuring Non-Functional requirements are understood • Strong knowledge of Claims (systems and processes) • Expertise in requirements elicitation, process mapping, and business process improvement • Exceptional communication, stakeholder engagement, and influencing skills Nice to have: • Hands-on involvement in Policy Administration System transformation projects • Strong understanding of Claims / PAS platforms such as Guidewire, Acturis, Duck Creek, or similar • Good knowledge of CRM systems such as MS Dynamics / Salesforce / Peoplesoft • Immediate availability Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk