Business Analyst

Business Analyst – Dynamics 365 Location: Birmingham (hybrid) Rate: £400/day (Inside IR35) Contract: 6 - 8 months TechNET IT Recruitment has partnered with a large, UK-based professional membership organisation undergoing a significant Microsoft Dynamics 365 transformation. This organisation operates at scale, with a global membership base and a highly regulated operating environment. As part of a major digital and systems modernisation programme, they are seeking a strong, delivery-focused Business Analyst with proven Dynamics 365 experience. The role You will work as part of a multi-disciplinary delivery team, supporting the implementation and optimisation of Microsoft Dynamics 365. This role requires a Business Analyst who is confident working in structured, governance-led environments and can engage effectively with senior stakeholders. Key responsibilities include: • End-to-end business analysis across a Dynamics 365 programme • Leading discovery sessions, workshops, and requirements definition • Translating business needs into clear, actionable requirements and user stories • Producing high-quality BA artefacts (process maps, BRDs, data flows) • Acting as a bridge between business stakeholders and technical delivery teams • Supporting UAT, data migration, and change activities • Ensuring alignment with regulatory, governance, and organisational standards Required experience • Proven experience as a Business Analyst on Microsoft Dynamics 365 (CE / CRM) implementations • Strong background in system-led transformation programmes • Experience working in regulated, governance-heavy, or complex organisations • Excellent stakeholder management and communication skills • Comfortable working in Agile or hybrid delivery environments • Able to challenge requirements and drive clarity, not just document Desirable experience • Experience within membership organisations, professional bodies, or large enterprises • Exposure to data migration, reporting, or MI within Dynamics 365 • Wider Microsoft ecosystem exposure (Power Platform, Azure integrations)