Business Analyst

Payrate: $29.00 - $30.00/hr. Position’s Contributions to Work Group: • Identify opportunities for continuous improvement in solution delivery and work processes using new modern digital technology • Continuously learn and train users across the company on new digital platforms and tools • Translate order to deliver business requirements into process and IT requirements • Coordinate the delivery of work requests with various globally located client IT teams and external partners translating business requirements into functional specifications • Participate in global cross functional project teams to improve order management processes and systems leveraging new technology, that can span multiple organizations. This will include support for blueprinting, testing, UAT, Go Live, and Post Hypercare. • Support all machine order management systems • Support client users with advanced daily system issues • Create and maintain system documentation • Create and maintain local business support processes • Participate in the execution of the SAP Product Testing and the System Integration Testing • Provide support for invoice-related queries to dealers and international customers • Manage and coordinate inter-company invoicing adjustments • Provide certificates of origin upon request • Lead issue resolution with globally located IT support teams and external business partners • Work with an international team • Leverage Lean thinking & methodologies • Participates in customer support processes and activities for the implementation of new or existing applications. • Monitor the efficiency and effectiveness of application operations and troubleshoot problems, as necessary. • Translate client's requirements to functional documentation, participate in technical designs and test plan with coaching and training. • Conduct change management activities, including training, documentation, and roles & responsibility definition. Education & Experience Required: • Years of experience: 2+ years • Degree requirement: BS preferably in Business, Supply Chain, IT, Engineering, or Marketing Skills: • Verbal and written communication skills, attention to detail, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. • Ability to apply accounting and mathematical principles to work as needed. • Ability to analyze business trends and project future revenues and expenses. • Previous experience with computer applications, such as Microsoft Word and Excel; Enterprise Application experience a plus. Pay Transparency: The typical base pay for this role across the U.S. is: $29.00 - $30.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match,  life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 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