Business Analyst

Business Analyst - Insurance Claims | £400 Per Day (Outside IR35) We're working with one of the UK’s most prestigious insurance powerhouses on this exciting opportunity. They are a market leader in risk management and are currently undergoing a massive digital overhaul of their core service offerings. Step into a high-impact Claims Transformation Programme where you will lead the charge in integrating cutting-edge claims automation tools with core policy administration and payment platforms. This is a chance to drive automation-led solutions in a fast-paced Agile environment, utilizing technologies like SQL, Jira, and Confluence to reshape customer outcomes. The Role • Lead deep-dive analysis of current E2E claims processes to identify bottlenecks and opportunities for intelligent automation. • Map complex "To-Be" future-state solutions that enhance control, compliance, and speed of delivery within a regulated environment. • Act as the bridge between internal stakeholders and third-party software suppliers to ensure seamless integration with core insurance platforms. • Facilitate high-energy workshops and technical elicitation sessions to define cross-functional requirements for claims platforms and payment systems. • Support the entire delivery lifecycle from initial concept through to User Acceptance Testing (UAT) and successful go-live. What You'll Need • Proven experience as a Business Analyst specifically within the General Insurance sector (Claims experience is highly preferred). • Deep familiarity with Insurance Claims Platforms and core policy administration systems (e.g., Guidewire, Duck Creek, or bespoke legacy systems). • Expert proficiency in Agile methodologies, managing backlogs in Jira, and documenting technical workflows in Confluence. • Strong track record of delivering automation-focused projects and managing integrations with third-party vendors. • Exceptional stakeholder management skills, with the ability to navigate high-pressure, regulated environments and facilitate workshops. What's On Offer • Competitive day rate of £400 Per Day - Outside IR35. • 100% Fully Remote / Work from home flexibility from anywhere in the UK. • Long-term stability with an initial 6-month contract and high potential for extension. • Direct involvement in a major, high-profile digital transformation for a UK industry leader. Apply via Haystack today!