Business Analyst

REQUIREMENTS: Candidates will be disqualified if the following criteria are not met: • Employment Type: No C2C (Corp-to-Corp) or C2H (Contract-to-Hire) arrangements. W2 contract only. No referral fees will be entertained. • Work Authorization: Must be a U.S. Citizen or Green Card holder. • Experience Requirements: • SAP Commerce Cloud experience is required. • Hands-on experience with Horizon, Galaxy, Siriusware, or Accesso ticketing systems. • A minimum of 3 years of relevant experience in the field. JOB SUMMARY: Execute on complex initiatives to implement and support product/pricing strategies across E-Commerce and ticketing platforms. Learns functionality of new software systems (e.g., SAP Commerce, Horizon ticketing system) and solutions provided by Digital & Technology, combining that knowledge with business requirements from Marketing & Sales, Digital & Technology, Finance, Global Product & Pricing, Loss Prevention, Attractions Operations and Entrance Operations to develop efficient and repeatable solutions to meet the business needs. Develops automation through advanced technical skills to improve accuracy and speed to market with product launches. Prepares complete documentation and learning aides to ensure others can come up to speed on new software, solutions and processes quickly and accurately. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required. · Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. · Consistent attendance is a job requirement. EDUCATION: · Bachelor’s degree is required in Business or Management Information Systems. EXPERIENCE: · 3+ years’ experience required with large scale admission ticketing system (e.g., Galaxy Ticketing System, Horizon), including 2+ years’ experience utilizing advanced development skills leveraging Application Interfaces (APIs) and programming languages (e.g., Visual Basic, Python) to automate manual/repetitive processes for efficiency and accuracy. Additionally, 1+ year in setup/configuration of system, 1+ year experience with enterprise level E-Commerce systems (e.g., HCL Commerce, SAP Commerce Cloud). · Advanced PC skills, including but not limited to Microsoft Excel, Access, Word, Relational databases, and SQL required. · Understanding of key financial processes/concepts (e.g., Debits/Credits, Deferred Revenue) and their typical application in a theme park environment preferred. · Flexible and adaptable regarding learning and understanding new technologies. · Strong written, oral, and interpersonal communication skills. · Ability to conduct research into software-related issues and products. · Highly self-motivated and directed. · Keen attention to detail. · Proven analytical and problem-solving abilities. · Ability to effectively prioritize and execute tasks in a high-pressure, fast-paced, dynamic environment. · Experience working both independently and in a team-oriented, collaborative environment. · Demonstrated self-starter with strong organizational skills and the ability to take ownership, work independently, and produce accurate and timely results. · Capable of balancing competing priorities while working on a variety of activities that span across many different functions. · ; or equivalent combination of education and experience.