Business Analyst - Process

I am currently seeking an experienced Digital Business Analyst to support the delivery of digital banking products and platforms. The role will involve working closely with business, product, and technology teams to gather requirements, analyse processes, improve customer journeys, and support the delivery of digital initiatives. A strong background in Retail or Challenger Banking is essential. Key Responsibilities • Gather, analyse, and document business, functional, and process requirements • Map and analyse current and future state processes to identify improvements and efficiencies • Translate requirements into user stories and acceptance criteria for agile delivery teams • Facilitate stakeholder workshops and collaborate with product and technology teams • Support the delivery of digital banking platforms including mobile and online banking • Assist with backlog management, sprint planning, and UAT support Required Experience • Proven experience as a Business Analyst within Retail or Challenger Banking • Strong experience in process mapping and process improvement (e.g., BPMN, workflow diagrams) • Experience delivering digital banking products or platforms • Strong understanding of Agile / Scrum environments • Excellent stakeholder management and requirements documentation skills Desirable • Experience working on digital transformation or customer journey improvements • Familiarity with tools such as JIRA and Confluence. This is an initial 3 month engagement working hybrid in London paying £500/day Outside IR35. Please do share your CV if interested. Desired Skills and Experience Required Experience Proven experience as a Business Analyst within Retail or Challenger Banking Strong experience in process mapping and process improvement (e.g., BPMN, workflow diagrams) Experience delivering digital banking products or platforms Strong understanding of Agile / Scrum environments Excellent stakeholder management and requirements documentation skills Desirable Experience working on digital transformation or customer journey improvements Familiarity with tools such as JIRA and Confluence. About Korn Ferry Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com