Business Analyst

Technical Business Analyst – Workforce Management (Contract) Day Rate:£450- £535/day(Inside IR35) Contract Length: 6 months A leading organisation is seeking two experienced Technical Business Analysts with strong Workforce Management (WFM) expertise to support the delivery and optimisation of complex WFM solutions across a multi-site environment. This role requires candidates with genuine practice, process and system experience in Workforce Management — not HR/payroll-only backgrounds. Key Responsibilities • Work closely with stakeholders, architects, engineers and delivery partners to define clear, testable business and technical requirements • Gather and document requirements through workshops, interviews and structured discovery • Produce user stories, functional specifications, process maps and acceptance criteria • Conduct detailed gap analysis, impact assessments and feasibility studies • Operate effectively within a matrix organisation with multiple business units and product teams • Actively participate in Agile ceremonies: sprint planning, backlog refinement, stand-ups, reviews and retrospectives • Partner closely with Product Owners and engineering teams to support iterative delivery • Support UAT planning, execution and defect management • Contribute to change management, business readiness and stakeholder communication • Promote data-driven decision-making using analytics and reporting tools • Ensure compliance with regulatory, data privacy, cybersecurity and internal control requirements Essential Experience To be considered, candidates must have hands-on WFM experience, including: • Scheduling & rostering • Time & attendance • Clocking systems and working hours rules • Experience with Workforce Management platforms such as: • Kronos / UKG • Workforce Software • Quinyx • Reflexis • SmartTime • Or equivalent WFM vendors/systems • Proven ability to work across practice, process and system change • Strong experience within large operational or multi-site organisations Ideal Background • Experience in sectors such as public services, logistics, transport, defence, contact centres, facilities management or similar • Ability to work confidently with both technical and non-technical stakeholders • Strong communication, analytical and problem-solving skills • Comfortable working in fast-paced Agile delivery environments If you have the relevant experience for this role, please apply using the link provided.