Business Analyst

Role: Business Analyst Location: Remote Required Skills: • 5+ years as a Business Analyst, Implementation Coordinator, or similar role in card services. • Strong understanding of Debit and Credit card operations and payment processes. • Knowledge of configuration, data validation, and migration activities. • Excellent communication, coordination, and client-facing skills. • Ability to multitask, track deliverables, and follow up effectively. • Familiarity with tools such as Clarity, JIRA, Confluence. • Understanding of project management principles. • Prior experience in implementing and modernizing fintech platforms is preferred. Responsibilities: • Support end-to-end migration activities for multiple clients (typically 15–25 simultaneously) across different project stages. • Partner with Implementation Team and Project Manager to understand client requirements, configurations, and integration points. • Coordinate with internal teams to track configuration, setup changes, testing, and production readiness. • Perform routine client calls providing guidance, support, and troubleshooting during migration and warranty period. • Assist with issue tracking, risk escalation, and resolution in tools such as JIRA, MS office suite • Maintain project artifacts - migration checklists, status trackers, test summaries, and sign-offs. • Support UAT and production validation, ensuring a smooth client go-live. • Serve as the point of contact for client queries regarding user interface, reports, operations, and related products. Regards Praveen Kumar Talent Acquisition Group – Strategic Recruitment Manager praveen.r@themesoft.com| Themesoft Inc