Business Analyst

Business/Systems Analyst III Location: Stamford, CT (Hybrid) 4 days onsite 1 day remote Duration: Contract (05/11/2026 – 12/31/2026) Overview Brooksource is seeking a Business/Systems Analyst III to support Charter Communications within the Billing Strategy & Design organization. This team leads project discovery, authors and maintains business requirements documents (BRDs), coordinates stakeholder reviews, and documents internal systems and processes across JIRA, BDSI intake, and AI‑related requests. In this hybrid role, you will serve as the primary liaison between business users and engineering/development teams. You will help translate business needs into formal technical requirements, track system issues, and support critical initiatives from discovery through implementation. This is an excellent opportunity to join an effective, innovative team delivering high‑visibility projects for Spectrum. Responsibilities • Create, revise, and maintain BRDs and related requirement deliverables. • Document system issues, decisions, meeting minutes, and follow‑up actions. • Support reporting needs and ensure documentation accuracy across systems and processes. • Lead and prepare for discovery meetings, ad‑hoc sessions, and stakeholder calls. • Serve as the primary point of contact between business users and engineering teams. • Gather, analyze, and validate business needs to translate into technical requirements. • Schedule meetings, coordinate BPMO calls, and support HR‑related tasks. • Manage communication across teams via email, IM, and project tools. • Track and report system issues, ensuring timely resolution. Required Skills & Experience • 5–10 years of experience in Business Analysis or Systems Analysis. • Strong proficiency with PC and software applications (Word, Excel, PowerPoint). • Experience with SDLC methodologies (Agile/Scrum), Business Analysis, Project Management, or Product Ownership. • Hands‑on experience with Jira and other requirements‑tracking tools. • Ability to translate business needs into clear, actionable technical requirements. • Strong communication skills and comfort working across technical and non‑technical teams. • Detail‑oriented with strong documentation and organizational skills. WHAT'S IN IT FOR YOU • 401(k) Matching Plan after 1 year on contract • Medical, Dental, & Vision Plans • Relationship-driven process to find your best fit • 6 Paid Holidays • Regular meetings to ensure quality in your engagement • Paid time off, sick time, and paid company holidays • Employee Assistance Program (EAP) with services like virtual counseling, financial and legal services, and life coaching • Flexible hiring models including contract, contract-to-hire, and direct placement HOW TO APPLY Interested candidates can apply directly through this posting with a single click. A Brooksource recruiter will follow up to discuss the opportunity and next steps. ABOUT US At Brooksource, relationships are the foundation of everything we do. Since 2000, we’ve built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. We offer flexible hiring models and are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. EEO STATEMENT Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. PAY DISCLAIMER The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.