Business Analyst

Role: Business Analyst – 12 month FTC Location: Manchester, Cheltenham, London Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future. We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure. Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation business… https://www.nccgroup.com/uk/ The Opportunity: As a Business Analyst, you will be involved in our projects and be responsible for requirements gathering, configuration, testing, training, change management and post deployment support. As a Business Analyst, you will work alongside Key Business Stakeholders, Solution Architects and Technical Architects to design, develop, and deploy internal projects all while learning and growing your skill set. Using their expertise, the role holder will assimilate our current organisational situation, business processes and supporting applications in order to play a key role in the design and delivery of solutions. In doing so the successful candidate will be a key player in major projects with multiple departments and stakeholders playing an integral role in our systems transformation programme. Responsibilities: • Lead requirements gathering sessions for later phases, proactively drawing out requirements from stakeholders and translating these into requirements definition documentation, including use cases, user stories and functional specifications. • Oversea the configuration, management, and maintenance of custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, approval processes, installed packages, etc. within applications. • Identifies and resolves problems which may impact projects by monitoring progress and project status. Escalates important issues to senior project leadership ensuring that decisions can be made promptly. • Play a prominent role in the transition from the project phase to business as usual, ensuring a seamless shift in support and change management. • Participate in initiatives to innovate and evangelise new and improved processes across the business with the goal of delivering group wide effective business automation - you must be recognized as a go-to expert on the tools; able to articulate the benefits clearly and concisely. • Good understanding of complete change management and release process via continuous integration models. • Reach out to ensure formal and informal relationships, and very pro-active communications are developed and maintained, both within the department and between all business stakeholders, to promote an exceptional understanding of goals, timescales, requirements and benefits as well as collaboration and feedback. • Work with offshore teams as required. • Travel both inside and outside of the UK may be required. Qualifications and Skills: Essential: • Business Analyst Certifications • Demonstrable experience of covering the complete project life-cycle, in a structured environment (both agile and waterfall). • Experience delivering successful application system implementations related to Salesforce or Workday. • in depth understanding of the underlying processes that business systems support in a production environment. • Proficient with Microsoft Word tools including Word, Excel and Visio. Desirable: • Previous project experience implementing migrated systems to Cloud based Scheduling tools. • Previous project experience with interfaces between multiple systems. • Experience working with both on premise and SaaS solutions. • Previous experience of working across multi-state locations and time zones, within a Company that has experience of mergers and acquisitions. • Experience in the technology sector, even better in the professional services world is desirable. Behaviours: • Focusing on Clients and Customers • Working as One NCC • Being Inclusive and Respectful • Always Learning • Delivers Brilliantly What we offer in return: • 🌟 Flexible Working: Balance your work and personal life with our flexible working options. • 🌴 Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave. • 🧠 Medicash & Critical Illness Scheme • 💼 Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme. • 🤝Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities. • ⚡ Green Car Scheme: Drive green and save money with our eco-friendly car scheme. • 🚴 Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme. • 🎉 Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet. • 👨 👩 👧 👦 Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments. About NCC Group The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates. We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business. Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect. We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best. About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email global.ta@nccgroup.com. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.