Business Analyst

Bachelor’s Degree Required Experience performing business process analysis and creating documentation including BRDs, FRDs, user stories, and traceability matrices Required 5 Years Experience in business process modeling and workflow design using Visio, BPMN, or similar tools Required 5 Years Experience working across the full Software Development Lifecycle (SDLC), including analysis, design, testing support, and implementation Required 5 Years Experience working in Agile and/or Waterfall environments using tools such as Jira or similar systems Required 5 Years Experience supporting system testing, including test case development, UAT execution, and defect tracking Required 5 Years Experience performing data analysis using SQL, advanced Excel, or Power BI for reporting and validation Required 5 Years Experience working with systems integration concepts, including APIs (REST/SOAP) and data flow validation Required 5 Years Experience working with enterprise platforms such as Salesforce, ERP systems, or similar technologies Required 5 Years Salesforce Certified Administrator or Business Analyst Desired Knowledge of Child Welfare Desired PBA/CBAP Certification Desired MCSE/CSEP Certification Desired