Business Intelligence Analyst

Job Title: Business Intelligence Analyst Location: Fully Remote Duration: 24 months Assignment Shift/hours: 40hours/week, PST hours Summary: • Client Services is seeking a Business Intelligence Analyst to join the Services revenue operations team. • This role will be central in shaping how we measure, manage, and accelerate performance. • You will build core dashboards and data frameworks, enabling the team to operate with clarity, speed, and confidence. • Your insights will directly inform strategic decisions and help define how we scale Services at Client. Responsibilities: Performance Measurement: • Design, build, and maintain dashboards tracking business performance. • Develop and maintain KPIs that provide real-time visibility into business health and funnel performance. • Analyze funnel conversion rates, drop-off points, and program effectiveness, making recommendations to improve impact and efficiency. • Partner with cross-functional teams to identify the right metrics and reporting for pilots and new initiatives. Strategic Insights: • Synthesize complex data into clear, actionable insights for leadership. • Deliver concise, data-backed narratives that frame opportunities, challenges, and outcomes. Data Infrastructure & Automation: • Own SQL-based querying, data wrangling, and transformations for complex datasets. • Streamline and automate recurring reporting to reduce manual effort and increase accuracy. • Partner with engineering and data science teams as needed to resolve data quality or access issues. Skills & Qualifications: Technical Skills: • Advanced proficiency in SQL for querying and transforming large datasets. • Experience navigating complex data infrastructure. • Strong Excel/Google Sheets skills and familiarity with business intelligence tools (i.e. Tableau, Looker, Superset). • Comfortable leveraging AI tools to accelerate analysis, querying, and reporting. Analytical & Communication Skills: • Strong analytical and critical thinking skills, with the ability to translate data into clear business insights in written format. • Excellent written and verbal communication skills; able to “tell the story” behind the numbers. • Proven ability to distill complex analyses for non-technical, senior stakeholders. Preferred Qualifications: • 4+ years’ experience in business analytics, data, business operations, or a related field. • Prior experience in a high-growth environment, multi-sided marketplace, or platform business. • Comfort working independently in a fast-paced, ambiguous environment where speed and clarity -matter. • Bachelor’s or Master’s degree in Business Analytics, Data, Economics, or a related field. Education: • Bachelor’s or Master’s degree in Business Analytics, Data, Economics, or a related field. Applicant Notices & Disclaimers • For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's pay range is $86.21/hr - $87.61/hr.