Business Intelligence Manager - Hotel

Job Description The Manager, Hotel Lodging Analytics & Business Intelligence is responsible for delivering enterprise analytics, business intelligence, and performance reporting that support strategic decision-making across the hotel portfolio. The role serves as the Company's subject matter expert for TM1 Planning Analytics and related BI platforms, ensuring data integrity, system reliability, and effective governance. Working closely with Asset Management, Finance, Investments, Design & Construction, and executive leadership, this individual develops reporting solutions, analyzes hotel performance, supports forecasting and portfolio optimization, and delivers actionable business insights. Responsibilities • Serve as primary administrator for TM1 Planning Analytics Workspace (PAW), including security, governance, enhancements, user support, and platform optimization • Translate business requirements into scalable TM1 enhancements, reporting solutions, and analytical models • Oversee ETL processes, system integrations, data warehousing, and data quality initiatives • Manage reporting platform performance and data refresh processes • Develop and maintain dashboards, automated reports, executive scorecards, and BI solutions • Produce recurring reporting for leadership, Board of Trustees, and investor-related needs • Analyze hotel operating performance including RevPAR, ADR, occupancy, labor productivity, profitability, and capital investments • Support budgeting, forecasting, scenario modeling, predictive analytics, and portfolio optimization • Deliver ad hoc analyses supporting strategic initiatives and investment decisions • Develop presentations, visualizations, and reporting that communicate insights effectively • Present findings and recommendations to senior leadership • Identify automation opportunities and strengthen reporting governance and efficiency • Create user documentation and provide training on reporting tools and analytics platforms • Evaluate emerging BI, AI, and hospitality analytics technologies • Perform other related duties as assigned Key Skills • Strong analytical, financial modeling, and scenario planning capabilities • Ability to convert complex business requirements into scalable analytics solutions • Strong data visualization and executive storytelling skills • Knowledge of hotel KPIs including RevPAR, ADR, occupancy, profitability, labor productivity, forecasting, and capital investment analysis • Advanced SQL and relational database expertise • Advanced IBM TM1 / Planning Analytics Workspace (PAW) knowledge • Excellent communication and presentation skills • Strong project management, organization, and problem-solving abilities • Collaborative mindset with ability to work independently • Commitment to data governance, reporting accuracy, and continuous improvement Education & Experience • Bachelor's degree in Business Analytics, Finance, Information Systems, Computer Science, Data Analytics, Hospitality, or related field • 7+ years of experience in business intelligence, analytics, financial systems, hospitality analytics, or related areas • TM1 Planning Analytics administration experience required • Experience supporting executive, Board, and investor reporting preferred • Experience with ETL processes, data integration, and data warehousing • Python or other programming experience preferred • Hospitality, lodging, real estate, or REIT experience preferred Work Environment • Bethesda, MD • Fully onsite, five days per week (non-negotiable) • Standard business hours with occasional extended hours during earnings cycles, budgeting periods, and Board reporting deadlines.