Business Intelligence Specialist – Power BI and QlikSense

Job Title: ( Business Intelligence Specialist – PowerBI and QlikSense) About Kyyba: Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. Job Description: We are excited to offer an opportunity to assist in improving the service offering of PC Renewal and asset management via ServiceNow. This position will be part of the Client’s PC Renewal Service Management and User Experience team, dedicated to supporting global customers. This role is ideal for individuals who are adept at navigating dynamic environments and are committed to delivering exceptional value in alignment with our customers’ mission-critical objectives. Experience and Skills Required: 5+ experience in relevant field. Business Intelligence, Business Analytics Education: Bachelor's Degree Additional Information: Develop and implement ticketing/metrics dashboards via native ServiceNow capabilities or via PowerBI and QlikSense to convey current statuses and SLA adherence to the service team and management. · Collaborate with functional teams and contribute to process improvement and documentation. · Assist with best practices to continually improve PC Renewal service operations associated within the ServiceNow platform as it relates to the PC Renewal business. · Ensure global alignment for ITSM practices within the ServiceNow platform. · Assist with the training of Planning and Operational staff. Location: (Hybrid Position and Dearborn MI) Disclaimer: Kyyba is an Equal Opportunity Employer. Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.” It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665 Rewards: Medical, dental, vision 401k Term life Voluntary life and disability insurance Optional Pre-paid legal plan Optional Identity theft plan Optional Medical and dependent FSA Work-visa sponsorship Opportunity for advancement Long-term assignment with opportunity for hire by client SELECT AWARDS · An INC 5000 company for 10 years · Corp! Michigan Economic Bright Spots · Crain’s Detroit Business Top Staffing Service Companies in Detroit · TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions · Best of MichBusiness winner in HR Wizards & Partnerships · Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest · 101 Best & Brightest Companies to Work for in Michigan