Business Process Automation Analyst

Our Utility Client in NYC is looking for a Business Process Automation Analyst for a 12+month hybrid assignment. Engagement Summary The Energy Management (EM) Commodity Operations team is seeking a hands-on contract resource to execute an end-to-end effort to review, optimize, and automate existing Commodity Operations processes. The contractor will be embedded with Commodity Operations and will take ownership of the full delivery lifecycle— assessing current-state workflows, defining and prioritizing improvements, designing the solution approach, and building/coding the final deliverables through implementation. This engagement will require the contractor to partner directly with Commodity Operations stakeholders to capture operational needs, document current vs. future state, and translate requirements into an actionable delivery plan and backlog. The contractor will then develop and implement the solutions (including automation, workflow improvements, and supporting tooling), perform iterative validation with the business, and support end-to-end testing through User Acceptance Testing. The contractor will deliver the final product with appropriate documentation, knowledge transfer, and transition support to ensure the solutions are sustainable and usable by the Commodity Operations team Role & Responsibilities · Gather information from multiple sources and critically evaluate business and technical requirements, reconciling conflicts, and disseminating high level information into details and distinguishing user request from their true needs. · Analyze complex business processes to identify scope. · Document business requirements based on process mythology and ensure full description and acceptance criteria is captured. · Collaborate proactively with external and internal customers in order to analyze information needed to develop functional and technical requirements. · Design and document functional specification requirements, such as Graphical User Interface (GUI) designs, system data flow diagrams, data mapping and input/output device requirements · Revise and present functional and technical requirements to business. · Derive and execute Test Cases (QA) based on business and functional requirements as per Acceptance Criteria. · Create and verify process support documents to include delivered features and or enhancements for knowledge transfer and application support purposes. · Based upon the input from business constituents, derive a relative prioritization to implement requirements Required Skillset · Excellent written and verbal communication skills required · Strong analytical and data assessment skills, and ability to interpret and collate relevant data · Ability to document complex business processes and handle all types of client requests · Experience with the execution of functional test cases to track feature/requirement status · Expertise in Excel, VB and Macros within Excel • Expertise in Business Process Automation using Power Automate · Proficient in implementing Business processes using C# · Extensive Experience with Web Scraping for Acquiring Business Data from Public Sites · 3 to 4 years' experience with business automation processing · BS/BA in Computer Science or related field a PLUS