Business Reporting Manager

Job Title: Business Reporting Manager (6 months Fixed Term Contract) Location: Droitwich (Hybrid) Job Type: Full-Time (40 hours per week) Salary: Circa £65,000 per annum DOE (pro-rata) Job Summary: The Business Reporting Manager is responsible for developing, managing, and delivering accurate and timely reports and dashboards that support data-driven decision-making across the organization. This role will collaborate with stakeholders to understand reporting requirements, ensure data accuracy, and develop scalable reporting solutions using business intelligence tools. Key Responsibilities: • Own and develop the weekly MI pack covering operational and commercial reports covering customer acquisition, churn, ARPU, network performance and installations. • Weekly business reporting and presentation back to senior leadership team. • Generate insights and recommend actions to improve performance. • Lead the development and delivery of other business performance reports, KPIs, dashboards and ad hoc analyses. • Manage a team of two analysts to ensure consistent and high-quality reporting output. • Work closely with senior leadership and cross-functional teams to identify data needs and provide actionable insights. • Translate business requirements into technical specifications for reporting systems (Salesforce) • Design and implement automated reporting processes to improve efficiency and accuracy. • Monitor data integrity and work with data engineering teams to resolve data quality issues. • Train and support end-users on reporting tools and dashboard usage. • Continuously identify opportunities to improve data visualization, accessibility, and usability. • Own data feeding into the board report, reports to banks and reports to other external parties. • Support regulatory and compliance reporting where needed (e.g. Ofcom) Education and Experience • Degree in Business, Finance, Information Systems or related field. • 5+ years of experience in business reporting, analytics or business intelligence. • 2+ years of managerial or team lead experience. Skills & Competencies • Advanced Excel and PowerPoint. • Proficiency with reporting and data visualisation. • SQL experience with data querying and manipulation would be advantageous • Excellent analytical and problem-solving abilities. • Strong communication and stakeholder management skills. • Ability to manage multiple priorities in a demanding environment. What can Airband Offer you? • 25 days of paid leave a year rising to 30 plus bank holidays with service (pro-rata) • 5% Airband pension plus a minimum 3% employee contribution. • Customer referral bonus - a thank you for every customer you send our way. • We offer hybrid working – a mix of working from home and in the office. • Free Broadband - If you are in our coverage, you can benefit from free broadband with us! • 20% off your monthly line rental on EE’s phone, tablet, SIM only or mobile broadband plans. • Cycle to work, Tech scheme, Healthcare and medical insurance. Dental care, and Health cash fund (dependent on the length of service) • Airshare (employee discount platform) - discounts on everyday shopping, weekly groceries, holidays, the list is endless - save up to £1,000 a year! • Refer a friend reward scheme – a selection of great rewards to choose from! Pre-employment checks Please note that you are required to have the right to work in the UK and we request satisfactory references as part of our recruitment process. A DBS check may be required for a number of our roles, particularly those that are customer-facing. Also, a driving licence may be required for positions that require you to be out in the field as part of the role. Recruitment agency support is not required at this time.