Change Management PM - Prosci

Summary: We are seeking a dynamic and experienced Organizational Change Management and Communications Support Specialist to join our team on a 6–12 month remote contract engagement. In this mid-senior level role, you will be instrumental in driving change adoption and stakeholder engagement across a portfolio of high-impact initiatives spanning process improvement, digital transformation, reporting and analytics, and data governance. You will bring a blend of strategic thinking and hands-on execution — crafting compelling communications, producing engaging multimedia content, managing SharePoint environments, and delivering insightful change management reporting. This is a highly collaborative role that requires the ability to work across multiple teams, translate complex change narratives into accessible content, and support the organization through meaningful transformation. Job Responsibilities: • Develop and execute comprehensive communication plans including written drafts, infographics, and videos to raise awareness and drive adoption of change initiatives • Create compelling visual and written content that clearly articulates the case for change, key benefits, and project milestones to diverse audiences • Produce videos, PowerPoint presentations, and infographics that support stakeholder engagement and end-user understanding of change initiatives • Design, build, and maintain SharePoint sites with visually engaging, user-friendly layouts incorporating multimedia, interactive elements, and updated navigation • Ensure all SharePoint content remains current, well-organized, and reflective of the latest project information and resources • Curate and publish supporting resources such as FAQs, case studies, and training videos on SharePoint to reinforce change adoption • Develop and maintain change management reports tracking initiative progress, KPIs, OKRs, change readiness, and stakeholder engagement metrics • Conduct change impact assessments and contribute to OCM artifact development across multiple concurrent projects • Develop change management guides supporting reporting and analytics, digital transformation, data governance, and organizational efficiency workstreams • Create training materials and end-user support resources to facilitate smooth transitions during change initiatives • Manage stakeholder relationships by gathering input, addressing concerns, and ensuring messaging is relevant, accurate, and impactful • Support resistance mitigation strategies and contribute to stakeholder management planning in collaboration with the Change Management Lead • Collaborate cross-functionally with project teams, subject matter experts, and leadership to align communications with organizational messaging and tone Requirements: • 8–10 years of experience in organizational change management and communications roles • Demonstrated experience developing and executing change management communications across large-scale or technology-driven transformation initiatives • Proven track record in OCM artifact development including change impact assessments, stakeholder analyses, and communication plans • Hands-on experience with video generation and multimedia production for change and training purposes • Experience reporting on change management progress using KPIs, OKRs, and adoption metrics • Previous experience supporting digital transformation, data governance, or cloud environment initiatives is strongly preferred • Background in data analysis related to change management including adoption rate measurement and feedback collection • Certification in Organizational Change Management such as Prosci or ACMP designation is strongly preferred • Bachelor's degree in Communications, Organizational Development, Business, or a related field • Change management communications and OCM artifact development • Change impact assessments and change readiness evaluation • Stakeholder engagement and resistance mitigation • Video production and multimedia content creation using tools such as Powtoons, Synthesia, or equivalent • PowerPoint presentation design and infographic development • SharePoint site design, content management, and user experience optimization • Proficiency in design tools such as Adobe Creative Suite and Canva • KPI and OKR tracking, reporting, and data-driven storytelling • Knowledge of change management methodologies including ADKAR and Prosci frameworks • Cross-functional collaboration and project management across multiple priorities • Excellent written and verbal communication skills for audiences at all organizational levels • Creative and innovative approach to content development and stakeholder engagement