Channel Operation Analyst

AllSTEM Connections is actively recruiting on behalf of one of our valued clients—a leading organization known for innovation and excellence in the digital product space. We are excited to share this opportunity with professionals who are passionate about design systems, user experience, and collaborative product development. If the role aligns with your background and career goals, we encourage you to apply and take the next step toward joining a dynamic and forward-thinking team. Position Title – Channel Operation Analyst: Level 3 Hourly Pay Rate (w2 Role) - $75 100% Remote Contract End Date -03/31/2027 Job Summary • Provide day-to-day operational support, including data alignment and reconciliation between internal systems and external partners. • Monitor and validate data across third-party platforms, ensuring accuracy and escalating discrepancies. • Collaborate with Sales, Analytics, and other teams to support channel processes and address operational inquiries. • Support multiple operational initiatives and act as an external representative while also serving as an internal SME for distribution processes. • Partner with Sales and GTM teams on channel operations and assist with dispute escalations as directed by leadership. • • Job Requirements: • • • Bachelor’s degree or equivalent experience. • 5+ years of relevant experience. • • Required Skills: • • • Strong analytical and problem‑solving abilities with exceptional attention to detail. • Proficiency in data management tools (Advanced Excel, CRM/ERP systems preferred). • Ability to manage and reconcile large datasets across multiple platforms. • Strong communication and cross‑functional collaboration skills. • Process‑improvement mindset with experience optimizing workflows. • Ability to multitask and meet deadlines in a fast‑paced environment. • Basic understanding of data governance, metadata management, and system integrations. • • Preferred Skills: • • • Knowledge of distribution operations within the Higher Education market. • Exposure to Power BI, Tableau, or Alteryx. • Experience using BI queries or SQL. Must‑Have Requirements (Bullet Format) • EST hours preferred • Strong experience as a Channel Operations Analyst, Business Analyst, or Data Analyst • Hands-on experience working with project teams and channel partners to manage data, support operations, and drive process improvements • Proven ability to monitor, validate, and reconcile data across third‑party platforms, ensuring accuracy and escalating discrepancies • Experience working with large datasets and manipulating/transforming big data • Background in Accounting & Billing is required • Advanced Excel skills, including pivot tables and complex formulas • Experience writing and using SQL queries (required) • Salesforce experience is a plus (nice to have) • Minimum of 5 years of equivalent professional experience